Waitrose & Partners Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Waitrose & Partners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49600 Waitrose & Partners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waitrose & Partners has purchased the following applications: Workday HCM for Core HR in 2017, Oracle Retail Merchandising System for Retail Management in 2017, Tastewise Platform for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waitrose & Partners is running and its propensity to invest more and deepen its relationship with Workday , Zebra Technologies , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waitrose & Partners revenues, which have grown to $7.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waitrose & Partners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandising System | Retail Management | ERP Services and Operations | n/a | 2017 | 2018 |
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Retail Management | ERP Services and Operations |
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2017 | 2018 |
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Retail Management | ERP Services and Operations |
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2025 | 2026 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tastewise | Legacy | Tastewise Platform | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023, Waitrose & Partners deployed the Tastewise Platform, a Generative AI Platforms application, to support product innovation and consumer and market intelligence in the United Kingdom. The initial implementation focused on own-brand development workflows for the Japan Menyū chilled meal range and on surfacing consumption and flavor trends relevant to younger shopper segments.
Within the Tastewise Platform the Product Innovation, Content Marketing, and Foodservice Execution modules were applied to translate trend signals into product concepts, recipe and formulation guidance, and marketing content. Functional capabilities emphasized by the implementation included trend analysis, concept ideation, assortment guidance, and automated content generation for positioning and packaging, aligning product development and marketing outputs with real-time consumer insights.
Operational use extended across Waitrose product development, own-brand teams, category merchandising, and marketing in the United Kingdom, with the platform supporting iterative concept validation and faster handoffs between formulation and commercial teams. Governance changes included embedding consumer and market intelligence into stage gate reviews and using the platform outputs to standardize insight-driven brief templates for suppliers and internal stakeholders.
Outcomes reported by the case study show the Japan Menyū own-brand range became a top performer in chilled meals, attracted younger customers, increased average basket spend by about £5, and shortened launch time by about 25 percent.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2014 | 2014 |
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Digital Asset Management | Content Management |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2015 | 2015 |
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Demand Forecasting and Planning | SCM |
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2015 | 2015 |
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Transportation Management | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EMM / MDM / MAM | CyberSecurity |
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2021 | 2021 |
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EMM / MDM / MAM | CyberSecurity |
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2021 | 2021 |
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EMM / MDM / MAM | CyberSecurity |
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2021 | 2021 |
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Endpoint Management | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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