Montgomery, 12549, NY,
United States
Walden Savings Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Walden Savings Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 775 Walden Savings Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walden Savings Bank has purchased the following applications: Bottomline ePay for Payment Processing in 2021, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, CustomGPT.ai for Generative AI Platforms in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walden Savings Bank is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , iCIMS , CustomGPT.ai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walden Savings Bank revenues, which have grown to $194.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walden Savings Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CustomGPT.ai | Legacy | CustomGPT.ai | Generative AI Platforms | AI Development | n/a | 2026 | 2026 |
In 2026, Walden Savings Bank implemented CustomGPT.ai on its public website. CustomGPT.ai is a Generative AI Platforms application used by Walden Savings Bank to deliver customer facing conversational assistance and online self service through the bank website. The deployment is website centric and concentrates on digital engagement and online support workflows rather than internal transaction processing.
The implementation configures CustomGPT.ai to provide conversational user interface capabilities, natural language understanding, context aware response generation, and content retrieval workflows consistent with Generative AI Platforms. Integration is focused at the public site layer using embedded widgets and API driven request handling to process visitor queries in real time. Governance and content curation responsibilities align with the bank digital channels and customer support processes, with review workflows established for response accuracy and compliance. This implementation positions CustomGPT.ai as the bank website conversational layer supporting customer service and online engagement functions.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2017 | 2017 |
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|
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Chatbots and Conversational AI | AI-Powered Application |
|
2023 | 2023 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
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|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
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CRM
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2022 | 2022 |
|
|
|
|
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Transactional Email | PaaS |
|
2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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Content Delivery Network | IaaS |
|
2017 | 2017 |
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Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2018 | 2018 |
|
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|
Identity and Access Management (IAM) | CyberSecurity |
|
2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
|
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|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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