AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Waldo Agencies Tech Stack and Enterprise Applications

Waldo Agencies HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Applied Systems Legacy Applied Benefits Designer Benefits Administration HCM n/a 2017 2018
In 2017, Waldo Agencies implemented Applied Benefits Designer to support its Benefits Management needs. The small United States insurance agency of 20 employees uses Applied Benefits Designer as a customer-facing configuration and advisory tool during initial client engagements. Applied Benefits Designer is configured to support rapid benefits plan option adjustment, scenario comparison and quote preparation, reflecting core Benefits Management capabilities. Staff use the application to model plan configurations in real time, adjust options interactively with prospects and produce consistent benefit offer outputs for follow up. Deployment is centered on frontline sales and account management workflows, with the application used by staff when meeting new customers for the first time. Operational coverage is within the agency’s U.S. operations and focused on benefits advisory, customer onboarding and quote generation rather than enterprise-wide back office systems. The agency introduced governance controls that emphasize standardized plan templates and meeting playbooks to guide usage and ensure configuration consistency. Waldo Agencies leverages Applied Benefits Designer in customer meetings to reduce manual rework and to relieve almost half of the workload of a typical employee as noted by staff observations.
Waldo Agencies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Waldo Agencies implemented Microsoft 365 to provide Collaboration capabilities across the 20-person insurance agency. The company uses Microsoft 365 on their website and for internal communications, centralizing email, documents, and team collaboration under a single Microsoft tenant. This adoption aligns Microsoft 365 with core business functions such as client correspondence, policy documentation, and internal coordination. The deployment leverages standard Microsoft 365 components, including Exchange Online for email, SharePoint Online for document libraries and intranet pages, OneDrive for user file sync, and Microsoft Teams for chat and meetings, reflecting typical Collaboration category modules. Configuration is cloud-first with tenant-level administration, basic user provisioning, and role-based access controls sized to a 20-employee organization. Governance and operational ownership are concentrated within the firm’s administrative users, supporting streamlined workflows for document sharing, version control, and access management.
Waldo Agencies PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SMTP2GO Legacy SMTP2GO Transactional Email PaaS n/a 2019 2019
In 2019, Waldo Agencies implemented SMTP2GO to handle outbound mail from their public website. The deployment uses SMTP2GO as the Transactional Email platform to support website-driven messaging and programmatic sends for customer interactions. Configuration emphasized SMTP relay and API-based send capabilities, with domain authentication measures such as SPF and DKIM applied to align deliverability and sender reputation. The implementation scope is the Waldo Agencies website in the United States, delivering website-triggered customer communications and form submission acknowledgements tied to core insurance business functions, with a lightweight single-environment operational model appropriate for a 20-employee organization.
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2019 2019
Waldo Agencies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Waldo Agencies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Waldo Agencies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waldo Agencies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waldo Agencies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Waldo Agencies Technographics
Waldo Agencies is a Insurance organization based in United States, with around 20 employees and annual revenues of $2.0 million.
Waldo Agencies operates a diverse technology stack with applications such as Applied Benefits Designer, Microsoft 365 and SMTP2GO, covering areas like Benefits Administration, Collaboration and Transactional Email.
Waldo Agencies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Applied Systems, Microsoft and SMTP2GO.
Waldo Agencies recently adopted applications including Pathwire Mailgun in 2020, DigitalOcean Droplets in 2020 and SMTP2GO in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waldo Agencies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Waldo Agencies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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