Walgreens Boots Alliance
108 Wilmot Rd,
Deerfield, 60015, IL,
United States
Deerfield, 60015, IL,
United States
1 847-315-3700
Retail
Walgreens Boots Alliance Technographics
Walgreens Boots Alliance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Walgreens Boots Alliance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 312000 Walgreens Boots Alliance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walgreens Boots Alliance has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2017, NextGen EHR for Electronic Health Record in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walgreens Boots Alliance is running and its propensity to invest more and deepen its relationship with SAP , Sage , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walgreens Boots Alliance revenues, which have grown to $147.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walgreens Boots Alliance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Walgreens Boots Alliance Tech Stack and Enterprise Applications
Walgreens Boots Alliance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Walgreens Boots Alliance deployed SAP ERP ECC 6.0 as its ERP Financial backbone. The SAP ERP ECC 6.0 implementation was positioned to centralize core financial processing across the enterprise and to provide ongoing SAP development support for Boots related SAP landscapes.
The deployment emphasized core financial modules typical of an ERP Financial system, including Financial Accounting and Controlling capabilities such as general ledger, accounts payable, accounts receivable, and period-end financial close workflows. Configuration work focused on finance master data, chart of accounts harmonization, and standard ECC financial posting and reconciliation processes, with development support covering extensions and custom enhancements.
Integrations were a primary element of the implementation, with SAP ERP ECC 6.0 connected to multiple SAP systems in the Boots footprint, including additional ECC and R/3 instances, CRM, SRM, BW, CAR on HANA, EP, CE, DS, and MDM. These integrations supported cross-system master data consistency, financial reporting consolidation, and data feeds between commerce and analytics platforms.
Operationally the program included a centralized SAP development support model responsible for application development and change management across multiple ECC and R/3 landscapes and ancillary SAP applications. This support model governed code transport, configuration change processes, and coordinated releases to align financial processes with other retail and commerce systems within the Walgreens Boots Alliance environment.
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ERP Financial | ERP |
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2014 | 2014 |
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ERP Financial | ERP |
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2017 | 2019 |
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ERP Financial | ERP |
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2017 | 2019 |
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Expense Management | ERP |
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2016 | 2017 |
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Walgreens Boots Alliance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Walgreens Boots Alliance implemented UKG Workforce Central Absence Manager as its Absence and Leave Management application. The deployment was executed inside the existing Workforce Central 8.0 and 8.1 operational footprint to centralize leave of absence configuration, eligibility determination, and document handling across multiple production locations.
The implementation included configuration of core Workforce Timekeeper and Attendance capabilities alongside dedicated absence modules, WIM, Accruals, Scheduler and Advanced Scheduler functionality. Operational configuration work covered pay rules, work rules, access profiles, self service, delegation, widgets, hyper finds, accrual plans and holiday setups, and also extended to device management for time collection.
Integrations were implemented using Kronos Connect interfaces and XML/API exchanges to import employees, labor levels and employee groups and to export hours to payroll systems. The environment integrated with ADP etime, ADP Vantage and other ADP applications including PayForce and ADP reporting, used iSeries MQ web-service XML calls for timecard and schedule inquiries, and supported PeopleSoft HRMS conversion projects, Oracle DBMS provisioning, and data migrations from SQL Server, SharePoint and Excel.
Governance and rollout were managed through formal change management and SDLC processes using both Waterfall and Agile practices, including error reporting, escalation paths, test execution and generation of test data for payroll and HR interfaces. The implementation included operational support processes for service pack application, service lifecycle tasks such as stopping and starting services, and data owner approvals for HR data provisioning.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2020 | 2020 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2017 | 2019 |
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Employee Engagement | HCM |
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2015 | 2015 |
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Employee Engagement | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2016 | 2016 |
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HR Compliance | HCM |
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2013 | 2014 |
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HR Service Delivery | HCM |
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2010 | 2010 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2018 |
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Workforce Management | HCM |
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2018 | 2019 |
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Walgreens Boots Alliance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Walgreens Boots Alliance implemented NextGen EHR within store operations overseen from the Charlotte, NC location, integrating the application into operational and workforce management activities. NextGen EHR was used as an Electronic Health Record platform tied to day-to-day scheduling and clinical-adjacent workflows at the store level, aligning clinical staffing needs with retail pharmacy operations.
The implementation emphasized NextGen EHR configuration for employee scheduling and operational workflow orchestration, with the application supporting scheduling data capture, shift approvals, and staffing alignment between pharmacy and front-end sales teams. Configuration work focused on role-based schedules, onboarding checklists, and routine operational documentation to support store manager activities such as performance reviews and payroll reconciliation.
Integrations included direct operational ties between NextGen EHR scheduling data and the Kronos Payroll System KPS, and coordination with an Applicant Tracking System for recruiting and onboarding workflows. Operational coverage spanned store management, pharmacy sales teams, front-end sales staff, human resources intake, and payroll processes within the Charlotte store environment.
Governance and process changes centered on enforcing corporate policy and employment law compliance through standardized onboarding guides, schedule approval workflows, and routine review of actual versus budget reporting. NextGen EHR supported workforce data used in ledger reconciliation, P and L analysis, and monthly to annual performance review cycles, while corporate compliance requirements were maintained at 100 percent as part of the operational oversight.
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Retail Management | ERP Services and Operations |
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2020 | 2021 |
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Walgreens Boots Alliance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Walgreens Boots Alliance Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Walgreens Boots Alliance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Walgreens Boots Alliance eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2018 |
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Walgreens Boots Alliance SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Allocation and Replenishment | SCM |
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2017 | 2018 |
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Demand Forecasting and Planning | SCM |
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2017 | 2017 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Supply Chain Management | SCM |
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2020 | 2021 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2015 | 2015 |
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Warehouse Management | SCM |
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2001 | 2002 |
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Walgreens Boots Alliance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2010 | 2010 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Walgreens Boots Alliance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2016 | 2016 |
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Walgreens Boots Alliance PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2024 | 2024 |
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Walgreens Boots Alliance Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2018 |
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Sourcing | Procurement |
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2017 | 2018 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Walgreens Boots Alliance SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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Walgreens Boots Alliance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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Walgreens Boots Alliance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Walgreens Boots Alliance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2020 |
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Infrastructure as Code (IaC) | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2016 | 2017 |
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Walgreens Boots Alliance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Walgreens Boots Alliance
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| No data found | ||||||
Apps Being Evaluated by Walgreens Boots Alliance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Walgreens Boots Alliance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Walgreens Boots Alliance digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Walgreens Boots Alliance Technographics
Walgreens Boots Alliance is a Retail organization based in United States,
with around 312000 employees and annual revenues of $147.70 billion.
Walgreens Boots Alliance operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and NextGen EHR,
covering areas like ERP Financial, Absence and Leave Management and Electronic Health Record.
Walgreens Boots Alliance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and NextGen Healthcare.
Walgreens Boots Alliance recently adopted applications including
TradeBeyond Product Lifecycle Management in 2024, SigmaLedger CuBE in 2021 and Poppulo in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Walgreens Boots Alliance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Walgreens Boots Alliance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Walgreens Boots Alliance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.