Walsall Council
Walsall Council, Civic Centre, Darwall Street,
Walsall, WS1 1TP,
United Kingdom
Walsall, WS1 1TP,
United Kingdom
44 19 2265-0000
Government
Walsall Council Technographics
Walsall Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Walsall Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3079 Walsall Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walsall Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Cloud HCM for Core HR in 2020, Causeway Mayrise Systems for Field Service Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walsall Council is running and its propensity to invest more and deepen its relationship with Oracle , Visa , Causeway or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walsall Council revenues, which have grown to $977.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walsall Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Walsall Council Tech Stack and Enterprise Applications
Walsall Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | Evosys | 2019 | 2020 |
In 2019 Walsall Council implemented Oracle Cloud ERP to replace a heavily customised Oracle E-Business Suite, moving core finance and purchasing onto a single cloud platform under the ERP Financial category with Oracle as the vendor. The decision reflected a shift away from multiple best of breed point solutions for transactional finance and procurement, consolidating those business functions into Oracle Cloud ERP to streamline end to end financial workflows.
Civiteq acted as the ERP Cloud business partner for the programme, completing pre procurement preparation and producing the functional specification before publishing the procurement suite through the CCS Framework RM1042. The engagement covered comprehensive procurement activities, including drafting the procurement documentation, providing public procurement advice and evaluation guidance, managing clarification and moderation sessions, performing technical assessment of supplier bids, and supporting development and sign off of the Final Business Case and cabinet timetable.
The procurement and implementation structure assigned Softcat as the prime supplier with Evosys as the Implementation Partner and Egress as Data Migration Specialists, reflecting a multi vendor delivery model for Oracle Cloud ERP. The implementation scope focused on finance and purchasing capabilities previously handled by Oracle E Business Suite, and addressed the Council’s existing landscape that included HR and payroll solutions such as Midland HR iTrent, Talentlink, and Learning Pool, in order to consolidate transactional ERP functions.
Governance for the programme included project management oversight, moderation and assurance roles during evaluation, and close support through awards and contract notification stages. Civiteq’s Business Change Team supported cultural and behavioural change associated with the technical design. The procurement concluded successfully without challenge, awarding a contract on a 5 plus 2 year term, and established a trusted partner model to support the lifecycle of Oracle Cloud ERP.
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Expense Management | ERP |
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2015 | 2015 |
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Walsall Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Evosys | 2020 | 2020 |
In 2020, Walsall Council went live with Oracle Cloud HCM as part of a fully integrated Oracle Cloud based solution covering Core HR, finance and procurement. The programme delivered the first phase on 9 July 2020, bringing initial Oracle Cloud Application Services functionality into operational use across council administrative functions.
The implementation centered on Core HR delivered through Oracle Cloud HCM alongside finance and procurement modules, with configuration focused on standard human resources workflows and employee records management. Further functional rollouts were scheduled to extend talent services, health and safety, and payroll over the following months, indicating a phased deployment model and modular configuration approach.
Deployment was executed as a cloud native Oracle environment, with Evosys appointed as systems integrator, Socitm Advisory acting as business integrator, and Egress engaged for data extraction. The architecture emphasized an integrated application tenancy spanning HR, finance and procurement capabilities, enabling shared master data and streamlined transactional workflows across impacted business functions.
Programme governance combined vendor programme management and council ICT leadership, with Evosys programme oversight and local governance from the council ICT team led by Carol Williams. The rollout was positioned to change ways of working, with stated objectives to improve services to customers, improve employee morale by providing the right tools and skills, and deliver more efficient and effective processes for Walsall Council.
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Payroll | HCM |
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2021 | 2021 |
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Walsall Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Causeway | Legacy | Causeway Mayrise Systems | Field Service Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Walsall Council deployed Causeway Mayrise Systems as a Field Service Management application. The deployment focused on the Environmental Improvement Team and included operational coverage at the Brownhills site, enabling structured handling of service requests and casework for environmental services.
Causeway Mayrise Systems was configured to support work order management, scheduling and dispatch workflows, asset and location records, and service request intake consistent with Field Service Management capabilities. The implementation also supported administrative workflows used by Environmental Improvement Support Assistants, including creation of purchase orders, invoice processing, and logging of phone and email queries.
The system was integrated with the council's in-house Oracle system and with Qlikview for management reporting, enabling financial posting and analytics alignment between service operations and corporate finance. Causeway Mayrise Systems centralized case notes and visit documentation to streamline handoffs between field officers and back office administrators.
Governance and operational controls emphasized team-level workflows for query triage, purchase order approval, and invoice reconciliation, with defined responsibilities for environmental officers and administrative staff. The deployment positioned Causeway Mayrise Systems as the operational platform for front-line environmental service handling, administrative billing touchpoints, and reporting through Qlikview.
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Walsall Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Walsall Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Walsall Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Walsall Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources | Director | HR | |
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Head of Finance | Director | Finance | |
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Director Transformation & Digital | Director | Finance | |
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Procurement Business Manager | Manager | Procurement | |
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IT Systems Manager | Manager | IT | |
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Interim Head of Corporate Procurement | Director | Procurement | |
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Finance Business Partner | Manager | Finance | |
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Director of Finance, Corporate Performance and Corporate Landlord | Director | Finance | |
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Head of Service - Digital Delivery - Head of ICT & ERP Programme Director | Director | IT | |
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Finance Manager | Manager | Finance | |
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Digital & Technology Service Business Partner | Manager | IT | |
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CTO | CXO | Finance | |
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Head of Customer Engagement | Director | Customer Service | |
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Head of Digital - Operations | Director | IT | |
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Financial systems officer | Manager | IT | |
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Business Systems Manager | Manager | IT | |
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Group Financial Systems Accountant | Manager | IT | |
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Solution Architect | Manager | IT | |
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Apps Being Evaluated by Walsall Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Walsall Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Walsall Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Walsall Council Technographics
Walsall Council is a Government organization based in United Kingdom,
with around 3079 employees and annual revenues of $977.0 million.
Walsall Council operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Causeway Mayrise Systems,
covering areas like ERP Financial, Core HR and Field Service Management.
Walsall Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Causeway.
Walsall Council recently adopted applications including
Microsoft Dynamics 365 Customer Engagement in 2022, Oracle Cloud HCM Payroll in 2021 and Oracle Cloud HCM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Walsall Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Walsall Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Walsall Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.