London, NW10 7UW,
United Kingdom
Warmup plc Technographics
Warmup plc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Warmup plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Warmup plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Warmup plc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Provide Support for Chatbots and Conversational AI in 2011, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Warmup plc is running and its propensity to invest more and deepen its relationship with Oracle , Provide Support , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Warmup plc revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Warmup plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Warmup plc Tech Stack and Enterprise Applications
Warmup plc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Warmup plc implemented Oracle NetSuite ERP as its ERP Financial system, centralizing transactional finance and reporting workflows and establishing NetSuite as the primary CRM/ERP backbone. The initial scope prioritized redevelopment of business reports that had been maintained in Excel with VBA, and creation of programmatic integration points to third party tools that interact with finance and operations.
Configuration and automation work focused on financial and reporting capabilities within Oracle NetSuite ERP, using SuiteScript and RESTLETs to extend native functionality. New and improved Business Reports were developed alongside hybrid workflows that maintained Excel/VBA reporting where needed, and ongoing maintenance and support for NetSuite and Excel/VBA tasks were part of operational responsibilities.
Integrations were implemented using NetSuite scripting and HTTP protocols, with XML and JSON payloads exchanged through JavaScript driven RESTLET endpoints. These integrations connected third party tools into the main CRM/ERP NetSuite system, enabling programmatic data flows across finance, sales and supporting departments, and emphasized RESTLET design and SuiteScript services for synchronous and asynchronous transfers.
Governance emphasized continuous support and rapid assimilation of Warmup plc business processes to streamline integration delivery. Deliverables included planning and developing RESTLETs to accelerate third party tool integration, and a side project produced a bespoke cutting stock algorithm to support an additional department, demonstrating a blend of Oracle NetSuite ERP configuration, custom scripting, and Excel/VBA continuity to meet financial and reporting needs.
|
Warmup plc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Warmup plc implemented Provide Support on its public website as a Chatbots and Conversational AI solution. The deployment is web embedded on warmup.co.uk to deliver real time visitor engagement and to support customer service and online sales assistance. Provide Support is presented as the customer facing chat layer across product pages and contact touchpoints.
The implementation emphasizes common Chatbots and Conversational AI capabilities, including live chat, proactive chat invitations, visitor monitoring, canned responses, and chat transcripts, configured to support support and pre sales workflows. The architecture centers on website embedding and vendor hosted agent consoles, with operational use concentrated in customer service and pre sales functions where agents route chats, apply scripted responses, and retain transcripts for case handling. Governance focused on chat script management and agent coverage to standardize responses and ensure consistent customer contact handling.
|
Warmup plc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Warmup plc implemented Algolia Search on its public website, adopting Application, Web and Enterprise Search to improve site search and product discovery. The deployment uses Algolia Search as a hosted search service integrated into the website front end, indexing product pages and marketing content to power instant search, autocomplete, and faceted navigation. Configuration work emphasized index schema design, facets, ranking rules, and relevance controls to align search results with commercial product attributes and content taxonomies. The scope is concentrated on the customer facing digital channel and product discovery workflows rather than internal ERP or back office systems.
Operational activity included establishing indexing cadence, configuring relevance tuning, and instrumenting search analytics to capture query patterns and click behavior for iterative refinement. Algolia Search was embedded into the site search UI to support query suggestions, typo tolerance, and filtered result sets, with governance processes assigned to the digital and product teams for ongoing tuning and content indexing decisions. The implementation follows a cloud hosted search as a service architecture, emphasizing front end integration, search relevance governance, and analytics driven iteration for continuous improvement.
|
Warmup plc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2007 | 2007 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
Warmup plc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Warmup plc
Apps Being Evaluated by Warmup plc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||