Washington County Library
8595 Central Park Pl,
Woodbury, 55125, MN,
United States
Woodbury, 55125, MN,
United States
1 651-731-1320
Professional Services
Washington County Library Technographics
Washington County Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Washington County Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Washington County Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Washington County Library has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2014, CivicEngage for Citizen Engagement in 2021, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Washington County Library is running and its propensity to invest more and deepen its relationship with MicroStrategy , CivicPlus , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Washington County Library revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Washington County Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Washington County Library Tech Stack and Enterprise Applications
Washington County Library Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014 Washington County Library deployed MicroStrategy ONE Analytics to establish relational database analytics and reporting integrated with Symphony WorkFlows. The implementation focused on delivering Analytics and BI capabilities for operational reporting across administrative and service delivery functions. Washington County Library implemented MicroStrategy ONE Analytics to support analytics driven decision making and scheduled reporting workflows.
MicroStrategy ONE Analytics was configured with a centralized metadata layer, interactive dashboards, ad hoc query access, and scheduled report distribution to standardize relational database analytics and reporting. The deployment leveraged MicroStrategy ONE Analytics capabilities for user role based security, business layer modeling, and self service report authoring to reduce manual report preparation. Symphony WorkFlows was used to orchestrate report scheduling and workflow triggered data extracts into MicroStrategy ONE Analytics, aligning analytics delivery with existing operational processes.
Integrations centered on relational database sources and Symphony WorkFlows, creating a pipeline from transaction systems into the MicroStrategy ONE Analytics reporting layer. Governance was implemented through role based access controls, report lifecycle processes, and centralized cataloging of dashboards and reports to manage content and data quality. Washington County Library MicroStrategy ONE Analytics Analytics and BI supported administrative reporting and public service operations through integrated workflows and governed, repeatable reporting processes.
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Washington County Library CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Washington County Library implemented CivicEngage on its public website to strengthen Citizen Engagement. The implementation established CivicEngage as the primary public-facing platform for community communications, event promotion, and library service information.
CivicEngage was configured to leverage standard Citizen Engagement capabilities, including web content management for news and service pages, event calendars for programming, online form handling for inquiries and requests, and subscription-driven notifications. Configuration emphasized role-based content editing and modular page templates aligned to library service categories and programming.
The deployment is web-hosted and embedded within the library website, operating as the institutional engagement layer for multiple library departments such as outreach, programming, and reference services. Operational scope centers on the public website as the channel for resident-facing communications, event registration, and service notices.
Governance work focused on centralizing editorial workflows and defining publishing approvals across staff, with content stewardship assigned to department leads to maintain consistency. The narrative highlights system architecture, content governance, and the Citizen Engagement functionality delivered by CivicEngage.
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Citizen Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Washington County Library ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Washington County Library implemented Microsoft Azure Monitor for Application Performance Management on its public website. The deployment instrumented the site to collect front-end and server-side telemetry, capturing performance metrics, request traces, and aggregated logs to establish continuous monitoring of web availability and responsiveness. Washington County Library Microsoft Azure Monitor Application Performance Management supports web operations and IT support teams by surfacing operational telemetry and centralizing visibility into site performance.
Configuration emphasized telemetry collection, log aggregation, alerting rules, and dashboarding, reflecting standard Application Performance Management workflows for latency, error rates, and availability monitoring. The implementation was integrated with the website hosting environment to enable real-user monitoring and server telemetry, and operational dashboards were provisioned for incident triage. Governance and operationalization assigned monitoring ownership to IT staff, established alert thresholds, and integrated monitoring outputs into incident response workflows.
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Washington County Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Washington County Library
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Strategic and Digital Services Divison Manager | Manager | IT | |
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Senior IT Business Analyst | Manager | IT | |
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Library Director | Director | Finance | |
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Apps Being Evaluated by Washington County Library Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Washington County Library IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Washington County Library digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Washington County Library Technographics
Washington County Library is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Washington County Library operates a diverse technology stack with applications such as
MicroStrategy ONE Analytics, CivicEngage and Microsoft Azure Monitor,
covering areas like Analytics and BI, Citizen Engagement and Application Performance Management.
Washington County Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MicroStrategy, CivicPlus and Microsoft.
Washington County Library recently adopted applications including
CivicEngage in 2021, Granicus govDelivery in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Washington County Library’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Washington County Library’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Washington County Library technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.