Plymouth, 27962, NC,
United States
Washington County, NC Technographics
Washington County, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Washington County, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Washington County, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Washington County, NC has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2014, Keystone KEMS Applicant for Applicant Tracking System in 2023, Airtable for Apps Development in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Washington County, NC is running and its propensity to invest more and deepen its relationship with Intuit , Keystone , ACI Worldwide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Washington County, NC revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Washington County, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Washington County, NC Tech Stack and Enterprise Applications
Washington County, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Washington County, NC deployed Intuit QuickBooks Online as its ERP Financial system. The implementation concentrated on core bookkeeping and transactional modules, including accounts receivable, accounts payable, bank reconciliation, expenditure recording, and invoice and receipt issuance.
Intuit QuickBooks Online was provisioned as a cloud hosted financial management platform to centralize general ledger and reconciliation workflows for a roughly 200 employee municipal organization. Configuration emphasized role based access for finance administrators, structured chart of accounts for municipal transaction types, and automated bank feed reconciliation consistent with small government bookkeeping practices. Operational ownership was organized around a designated finance administrator responsible for account reconciliations, recording expenditures, issuing invoices and receipts, and preparing financial information for board packets and administrative review. The deployment aligned Washington County, NC Intuit QuickBooks Online ERP Financial with the county s core accounting functions without named third party system integrations documented.
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ERP Financial | ERP |
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2023 | 2024 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2019 | 2019 |
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Washington County, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keystone | Legacy | Keystone KEMS Applicant | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Washington County, North Carolina adopted Keystone KEMS Applicant as part of Keystone's public sector suite to support HR processes including position control, employment applications and onboarding. Keystone KEMS Applicant is an Applicant Tracking System implemented to manage the county's employment applications and applicant lifecycle alongside position control and onboarding functions.
The implementation concentrated on the applicant tracking module together with position control configuration and onboarding workflow templates. Functional capabilities implemented include candidate intake and application management, requisition to candidate linkage, screening and status tracking, and standardized onboarding task lists, reflecting common Applicant Tracking System workflows. Configuration work emphasized centralization of applicant records, standardized job posting templates, and role based access for county HR staff and hiring managers.
Operational coverage is focused on Washington County HR operations across county departments, supporting hiring managers and HR administrators for county positions. Governance and process changes highlighted enforcing position control before requisition approval and routing candidate records through defined approval steps to align hiring processes with public sector requirements. The vendor announcement did not specify any third party system integrations.
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Benefits Administration | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2023 | 2023 |
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Workforce Scheduling | HCM |
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2023 | 2023 |
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Washington County, NC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Airtable | Legacy | Airtable | Apps Development | PaaS | n/a | 2022 | 2022 |
Washington County, NC implemented Airtable in 2022 and is using Airtable on its public website as a lightweight Apps Development platform to publish structured content and collect public submissions. The deployment centers on embedding Airtable views and forms within the county website to expose curated datasets and intake workflows to residents, positioning Airtable as the front end for web-facing data publication and citizen-facing forms.
Airtable bases are configured to organize records and support multiple view types such as grid and gallery, with shareable view links and embedded forms used to surface content and accept inputs. The implementation leverages Airtable embedding and API capabilities to render records on web pages and to run basic automations and record updates consistent with Apps Development functional workflows.
Operational coverage is focused on public-facing web content and citizen interaction workflows, impacting business functions such as public communications and citizen services. Governance is implemented through view-level sharing controls and table permissions to separate public records from internal data, and the rollout reflects a small government IT footprint integrating low-code application patterns into the county website.
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Washington County, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Washington County, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Officer | Manager | Finance | ||||
| Tax Clerk | Manager | Finance | ||||
| County Manager | Manager | Finance |
Apps Being Evaluated by Washington County, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-17 | Washington County, NC | Evaluated | SmartSheet | SmartSheet | Project Portfolio Management | PPM |