Washington State Convention Center
705 Pike St,
Seattle, 98101, WA,
United States
Seattle, 98101, WA,
United States
1 206-694-5000
Leisure and Hospitality
Washington State Convention Center Technographics
Washington State Convention Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Washington State Convention Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Washington State Convention Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Washington State Convention Center has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2016, Microsoft 365 for Collaboration in 2019, Intuit Mailchimp Mandrill for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Washington State Convention Center is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Washington State Convention Center revenues, which have grown to $39.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Washington State Convention Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Washington State Convention Center Tech Stack and Enterprise Applications
Washington State Convention Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Washington State Convention Center implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The deployment concentrated on standard workforce administration for a large venue environment, aligning time and attendance and scheduling capabilities with event-driven staffing demands.
Configuration centered on core UKG Workforce Central modules including timekeeping, employee scheduling, absence management, and labor reporting. The implementation emphasized configurable labor rules, exception handling workflows, and schedule templates to address variable shifts across events, concessions, facilities, and security teams.
Operational coverage targeted venue operations and event staffing workflows, extending system use into HR administration, payroll coordination, box office staffing, catering, and facilities management. User roles and administrative privileges were structured to separate local manager schedule control from centralized workforce administration and payroll oversight.
Governance and process changes focused on establishing time collection policies and shift approval workflows, implementing role-based access for time and schedule edits, and standardizing roster and leave procedures for recurring event cycles. The UKG Workforce Central deployment created a centralized record for labor data to support operational scheduling and HR processes across the convention center.
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Workforce Management | HCM |
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2016 | 2016 |
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Washington State Convention Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Washington State Convention Center deployed Microsoft 365 to provide enterprise Collaboration across its 350-employee organization. Microsoft 365 is surfaced on the public WSCC website and is used to deliver cloud-hosted collaboration services for staff and external-facing content.
The implementation centers on Microsoft 365 core capabilities, including cloud email and calendaring, document and records management, team collaboration, and Office application access. The deployment follows a tenant-based SaaS architecture with Azure Active Directory for identity and access management, SharePoint Online for centralized document libraries and intranet pages, OneDrive for individual content storage, and Microsoft Teams for real-time collaboration and meetings.
Operational coverage spans event operations, sales and marketing, facilities and administrative functions, where Microsoft 365 is used to coordinate scheduling, content publishing, and document workflows. Governance is administered at the tenant level using role-based access controls and SharePoint site structures to enforce document classification and collaboration policies, aligning Collaboration functionality with WSCC business functions and web presence.
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Washington State Convention Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2015 | 2015 |
In 2015 Washington State Convention Center implemented Intuit Mailchimp Mandrill for Transactional Email. The Intuit Mailchimp Mandrill deployment is embedded on the WSCC website to handle programmatic, transactional messaging triggered by online interactions such as form submissions and booking flows. The implementation leverages Mandrill transactional capabilities to support both SMTP relay and API send patterns typical of Transactional Email platforms, enabling routed delivery and per-message metadata for operational tracking.
Configuration focused on templated transactional messages with personalization tokens, event-triggered notifications, and template versioning to maintain consistent confirmations and notifications. The setup includes domain authentication and deliverability controls aligned with Transactional Email best practices, including sender domain management and suppression list handling to preserve inbox placement. Operational governance was centralized within WSCC web and communications operations, which administer account-level settings, template lifecycle, and sending policies for website-driven communications.
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Transactional Email | PaaS |
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2016 | 2016 |
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Washington State Convention Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Washington State Convention Center
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Washington State Convention Center Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Washington State Convention Center IT executives and key decision makers. This section highlights Washington State Convention Center's latest recorded technology evaluations, including Oracle PeopleSoft Campus Solutions for Student Information on 2025-03-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Washington State Convention Center digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-31 | Washington State Convention Center | Evaluated | Oracle | Oracle PeopleSoft Campus Solutions | Student Information | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Washington State Convention Center Technographics
Washington State Convention Center is a Leisure and Hospitality organization based in United States,
with around 350 employees and annual revenues of $39.0 million.
Washington State Convention Center operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Microsoft 365 and Intuit Mailchimp Mandrill,
covering areas like Workforce Management, Collaboration and Transactional Email.
Washington State Convention Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Intuit.
Washington State Convention Center recently adopted applications including
DigitalOcean Droplets in 2020, Microsoft 365 in 2019 and UKG Workforce Central (ex Kronos Workforce Central) in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Washington State Convention Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Washington State Convention Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Washington State Convention Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.