Cebu City, 6000,
Philippines
Waterfront Cebu City Hotel and Casino Technographics
Waterfront Cebu City Hotel and Casino Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waterfront Cebu City Hotel and Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Waterfront Cebu City Hotel and Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waterfront Cebu City Hotel and Casino has purchased the following applications: Infor SunSystems for ERP Financial in 2016, SABRE Synxis Guest Connect for Reservation and Booking Management in 2017, MailChannels for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waterfront Cebu City Hotel and Casino is running and its propensity to invest more and deepen its relationship with Infor , SABRE , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waterfront Cebu City Hotel and Casino revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waterfront Cebu City Hotel and Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waterfront Cebu City Hotel and Casino Tech Stack and Enterprise Applications
Waterfront Cebu City Hotel and Casino ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Waterfront Cebu City Hotel and Casino implemented Infor SunSystems for ERP Financial. The deployment addressed the property level accounting footprint at the hotel in the Philippines, and the engagement explicitly included updating and operating the OPERA PMS and the Infor SunSystems environment to centralize financial controls and transactional processing.
Infor SunSystems was configured to support core ERP Financial functions including general ledger, accounts payable, accounts receivable, cash management and financial reporting workflows. Configuration work focused on chart of accounts alignment, automated journal and invoice posting processes, and period close orchestration consistent with hotel accounting rhythms.
Operational scope covered the hotel finance and revenue management teams, with day to day operation and update responsibilities spanning OPERA PMS and Infor SunSystems. The implementation established transaction flows and reconciliations between OPERA PMS and Infor SunSystems to surface room revenue and guest folio activity into the accounting ledger, and governance emphasized coordinated month end close and operational handoffs between property operations and finance.
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Waterfront Cebu City Hotel and Casino ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Waterfront Cebu City Hotel and Casino implemented SABRE Synxis Guest Connect as its online booking engine. SABRE Synxis Guest Connect is deployed on the hotel's public website to provide direct booking capabilities, and it serves as the primary Reservation and Booking Management application for capturing guest reservations and routing confirmations through the web booking workflow.
Configuration centered on the web booking engine and reservation management modules, including rate and inventory controls, guest profile capture, and booking confirmation workflows. The implementation used configurable booking rules and availability calendars typical of Reservation and Booking Management platforms to enforce room allotments and rate policies. The full application name SABRE Synxis Guest Connect is referenced in booking lifecycle configuration and guest data capture.
Operational coverage includes the hotel's reservations function and the public website booking channel, with incoming direct bookings processed through the reservations workflow. The deployment aligns the website booking widget with central reservations operations and front office booking procedures, and leverages platform capabilities to connect to external distribution channels when required. Integrations documented in the source material are explicitly limited to the website booking surface.
Governance and process work focused on centralizing online booking policy, configuring rate rules and approval workflows, and training reservations staff on the SABRE Synxis Guest Connect interface. Rollout activities emphasized embedding the web booking flow into existing reservations operations and establishing standard operating procedures for online guest intake.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Waterfront Cebu City Hotel and Casino PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MailChannels | Legacy | MailChannels | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Waterfront Cebu City Hotel and Casino implemented MailChannels to manage website-driven communications, using the MailChannels platform for Transactional Email. The deployment centers on routing outbound transactional messages from the hotel website, covering reservation confirmations, booking receipts, password resets, and guest notifications, with MailChannels handling the delivery pipeline for those website-originated flows.
The implementation is organized as a web-to-email delivery layer, integrating the site’s application stack with MailChannels using standard Transactional Email patterns such as SMTP relay or API-based submission, delivery monitoring, bounce handling, suppression lists, and log retention. Operational scope is focused on guest-facing systems and booking workflows, affecting reservations and guest services functions, and governance includes configuration of deliverability controls and email authentication records such as SPF and DKIM along with ongoing monitoring for message delivery and bounce management.
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Waterfront Cebu City Hotel and Casino IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Waterfront Cebu City Hotel and Casino
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Group IT Manager | Manager | IT | ||||
| Corporate Finance Director | Director | Finance | ||||
| IT Officer | Manager | IT |
Apps Being Evaluated by Waterfront Cebu City Hotel and Casino Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-25 | Waterfront Cebu City Hotel and Casino | Evaluated | SAP | SAP Transportation Management | Transportation Management | SCM |
| 2025-09-25 | Waterfront Cebu City Hotel and Casino | Evaluated | SAP | SAP EWM (Extended Warehouse Management) | Warehouse Management | SCM |
| 2025-09-25 | Waterfront Cebu City Hotel and Casino | Evaluated | SAP | SAP S/4 HANA SCM | Supply Chain Management | SCM |