Watson Farley & Williams
15 Appold Street,
London, EC2A 2HB,
United Kingdom
London, EC2A 2HB,
United Kingdom
44 20 7814-8000
Professional Services
Watson Farley & Williams Technographics
Watson Farley & Williams Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Watson Farley & Williams and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Watson Farley & Williams employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Watson Farley & Williams has purchased the following applications: nQueue Billback Cost Recovery Print Manager for Expense Management in 2020, NGA PWA Empower HR for Core HR in 2020, Aderant Expert for Legal Practice Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Watson Farley & Williams is running and its propensity to invest more and deepen its relationship with nQueue Billback , NGA HR , IRIS Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Watson Farley & Williams revenues, which have grown to $316.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Watson Farley & Williams intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Watson Farley & Williams Tech Stack and Enterprise Applications
Watson Farley & Williams ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nQueue Billback | Legacy | nQueue Billback Cost Recovery Print Manager | Expense Management | ERP | n/a | 2020 | 2020 |
In 2020 Watson Farley & Williams implemented nQueue Billback Cost Recovery Print Manager. The nQueue Billback Cost Recovery Print Manager is used as an Expense Management application to centralize print cost recovery and client billing within the firm, and the implementation is surfaced on the firm website to capture and present print usage for chargeback purposes.
Functionally the deployment aligns with standard cost recovery capabilities, including print accounting, user and departmental chargeback configuration, and billing export workflows, configured to map print usage to finance charge codes. Operational ownership spans finance, IT, and office operations teams, with governance focused on role based access, departmental mappings, and alignment of chargeback outputs to existing billing and expense reconciliation processes.
|
Watson Farley & Williams HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NGA HR | Legacy | NGA PWA Empower HR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Watson Farley & Williams implemented NGA PWA Empower HR as its Core HR application for the firm's HR and people operations function. The solution was deployed as a progressive web application surfaced on the corporate website to provide authenticated employee access to core HR services. Deployment targeted the United Kingdom organization and served centralized HR recordkeeping needs for the approximately 2,000 employee firm.
NGA PWA Empower HR was configured to deliver centralized employee master data, HR self-service, workflow-driven personnel changes, absence management and organizational data management, reflecting standard Core HR capabilities. Configuration emphasized role-based access control, employee lifecycle event processing, and audit-capable HR workflows to support personnel administration in a professional services environment. The deployment narrative consistently links Watson Farley & Williams, NGA PWA Empower HR and Core HR to the firm's operational HR function.
Governance focused on aligning HR process orchestration and approval workflows with the new platform, establishing HR ownership of data and operational workflows. The application being surfaced via the website supports a web-first access model for staff self-service and HR case submission, integrating the Core HR application into the firms digital employee experience.
|
|
|
|
|
Core HR | HCM |
|
2019 | 2019 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting | HCM |
|
2019 | 2019 |
|
|
|
|
|
Task Management | HCM |
|
2020 | 2020 |
|
Watson Farley & Williams ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aderant | Legacy | Aderant Expert | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Watson Farley & Williams implemented Aderant Expert as their Legal Practice Management application. The deployment was surfaced on the firm's website, indicating a web accessible installation to deliver client accessible practice management functionality alongside internal use. Aderant Expert was selected to centralize core practice operations for the professional services firm headquartered in the United Kingdom.
Configuration focused on standard Legal Practice Management capabilities, including matter management, time capture and billing workflows, financial management and document management modules. The implementation included practice oriented configuration to support fee earner time recording, billing cycle orchestration and matter level financial reporting.
The website surfacing suggests integration with external facing touchpoints to extend certain practice management features to clients through the firm's site. Governance established centralized practice management controls and standardized billing workflows to align operations across legal teams, with phased rollout to manage user access and configuration. Aderant Expert remains the firm's primary Legal Practice Management application for core practice operations.
|
|
|
|
|
Legal Practice Management | ERP Services and Operations |
|
2024 | 2024 |
|
|
|
|
|
Legal Time and Billing | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Library Management | ERP Services and Operations |
|
2020 | 2020 |
|
Watson Farley & Williams AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2024 | 2024 |
|
Watson Farley & Williams AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Speech Recognition AI | AI-Powered Application |
|
2020 | 2020 |
|
Watson Farley & Williams Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Watson Farley & Williams Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Document Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Document Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Document Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Document Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Document Management | Content Management |
|
2020 | 2020 |
|
Watson Farley & Williams CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Legal CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation, Legal CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Watson Farley & Williams TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2020 | 2020 |
|
Watson Farley & Williams IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Watson Farley & Williams CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Watson Farley & Williams
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CFO | CXO | Finance | |
|
|
|
Compliance Officer | Manager | Finance | |
|
|
|
Compliance Officer | Manager | Finance | |
|
|
|
Head of HR, EMEA & US | Director | HR | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Management Accountant | Manager | Finance | |
|
|
|
IT Administrator | Manager | IT | |
|
|
|
IT Director | Director | IT | |
|
|
|
Global Head of Human Resources | Director | HR | |
|
|
|
probinson@wfw.com | Manager | Finance | |
|
|
|
Head of HR | Director | HR | |
|
|
|
Global Human Resources Director | Director | HR | |
|
|
|
Payroll & Benefits Manager | Manager | HR | |
|
|
|
Senior Reward Manager | Manager | HR | |
|
Apps Being Evaluated by Watson Farley & Williams Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Watson Farley & Williams IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Watson Farley & Williams digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Watson Farley & Williams Technographics
Watson Farley & Williams is a Professional Services organization based in United Kingdom,
with around 2000 employees and annual revenues of $316.0 million.
Watson Farley & Williams operates a diverse technology stack with applications such as
nQueue Billback Cost Recovery Print Manager, NGA PWA Empower HR and Aderant Expert,
covering areas like Expense Management, Core HR and Legal Practice Management.
Watson Farley & Williams has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as nQueue Billback, NGA HR and Aderant.
Watson Farley & Williams recently adopted applications including
CS DISCO in 2024, Cecilia AI in 2024 and Hornbill Teams in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Watson Farley & Williams’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Watson Farley & Williams’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Watson Farley & Williams technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.