Wayne’s Coffee Technographics
Wayne’s Coffee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wayne’s Coffee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Wayne’s Coffee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wayne’s Coffee has purchased the following applications: Microsoft 365 for Collaboration in 2017, PinMeTo Listings for Listing Management in 2019, OneTrust CookiePro for Governance, Risk and Compliance in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wayne’s Coffee is running and its propensity to invest more and deepen its relationship with Microsoft , PinMeTo , OneTrust or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wayne’s Coffee revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wayne’s Coffee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wayne’s Coffee Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Wayne’s Coffee implemented Microsoft 365. Wayne’s Coffee uses Microsoft 365 on their website and places the deployment in the Collaboration category to support internal communication and document management business functions.
The Microsoft 365 implementation aligns with standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous and asynchronous collaboration, OneDrive for personal file sync, and Office desktop and web applications for productivity. The deployment follows a cloud hosted Microsoft 365 tenant model with centralized administration and role based access controls to manage users and groups. These modules enable common collaboration workflows such as team chat, meeting scheduling, shared document editing, and intranet content publishing.
Operational coverage spans corporate and store oriented business functions including communications, operations, marketing, and finance. Governance emphasis is on tenant administration, user lifecycle management, and content governance for SharePoint and OneDrive libraries. Public site evidence links the vendor Microsoft application to Wayne’s Coffee, establishing the relationship Wayne’s Coffee Microsoft 365 Collaboration Business Function.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PinMeTo | Legacy | PinMeTo Listings | Listing Management | CRM | n/a | 2019 | 2019 |
In 2019, Wayne’s Coffee implemented PinMeTo Listings as its Listing Management solution, engaging PinMeTo’s Customer Success Team to structure and correct location data across major networks. The initial implementation targeted data normalization and directory alignment on platforms including Facebook, Foursquare, Google, Bing, Here, and Apple Maps, ensuring primary public facing fields were accurate and consistent.
PinMeTo Listings was configured to provide centralized listing records and review management capabilities, enabling Wayne’s Coffee to consolidate control over location metadata and customer feedback. Leveraging PinMeTo’s partnerships and relationships with key directories, the project identified and removed duplicate and inaccurate records, and provisioned new, correct listings with up-to-date business information.
The deployment covered all 130 Wayne’s Coffee locations, establishing platform-level operational scope for location-level data governance and ongoing updates from a single interface. Governance and workflow changes focused on centralizing published listing content and review moderation through PinMeTo Listings, standardizing business information across networks and creating a single point of operational control for listings and reviews.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust CookiePro | Governance, Risk and Compliance | TRM | n/a | 2018 | 2018 |
In 2018, Wayne’s Coffee implemented OneTrust CookiePro on its public website to establish cookie consent management under the Governance, Risk and Compliance category and to centralize website privacy controls. OneTrust CookiePro is deployed as a front-end consent capture and governance tool, providing the company with cookie classification, a consumer-facing consent banner and preference center, and consent logging for auditability and compliance workflows.
The implementation focuses on web-based consent orchestration and consent record retention, with configuration of cookie categories, consent lifecycles, and configurable consent text and opt-in controls. Operational scope centers on the corporate website and impacts marketing and legal privacy functions by introducing structured consent governance and an auditable consent trail through OneTrust CookiePro.
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wayne’s Coffee
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wayne’s Coffee Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||