Newbury, RG14 5LD,
United Kingdom
West Berkshire Council Technographics
West Berkshire Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Berkshire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 West Berkshire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Berkshire Council has purchased the following applications: Unit4 Business World for ERP Financial in 2010, Zoom for Audio Video and Web Conferencing in 2021, Intuit Mailchimp Mandrill for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Berkshire Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Zoom Video Communications , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Berkshire Council revenues, which have grown to $157.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Berkshire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Berkshire Council Tech Stack and Enterprise Applications
West Berkshire Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, West Berkshire Council implemented Unit4 Business World as its core ERP Financial application. The implementation centered on the Agresso general ledger system within Unit4 Business World, establishing a single finance and procurement ledger instance to support council accounting workflows and supplier management.
Operational configuration emphasized continuous general ledger housekeeping and data integrity, with daily processes to clear the suspense account and validate transactional legitimacy from all sources. Functional modules and activities included general ledger maintenance, procurement and requisitioning workflows, supplier master data administration, trade creditors and CIS supplier management, goods received note processing, and user support for requisitioning and GRNing.
Integrations and interfacing were explicitly governed, ensuring feeders for cash, payrolls and bank statements interface correctly into Agresso, and that AP and AR teams are engaged for issue resolution and support logging with ASK when necessary. Operational coverage spanned finance, procurement, accounts payable, accounts receivable and Assurance oversight, with responsibilities assigned to action new suppliers, assist with annual supplier cleanup, and provide cover for the Assistant Accountant Control role.
Governance and process controls were formalized through maintenance of procedure notes, user guides, newsletters and an Agresso intranet homepage, plus a logged record of all calls and emails into the Agresso Tech Team. Staff responsibilities included delivering training sessions, managing work to meet timetables set by the Senior Accountant, contributing continuous improvement ideas for the Agresso system, and line management of a Systems Apprentice to sustain operational capability.
|
West Berkshire Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, West Berkshire Council implemented Zoom for Audio Video and Web Conferencing. Zoom is embedded on the council website to provide browser-accessible meeting rooms for public-facing sessions and to host internal virtual meetings. The implementation focuses on web-based join flows and browser conferencing to enable residents and staff to join scheduled council events directly from the website.
Configuration aligns with common Audio Video and Web Conferencing capabilities, including web client provisioning, meeting scheduling, role-based access controls, and in-meeting participant controls and recording where permitted. Operational coverage includes council communications, democratic processes and community engagement, with Zoom facilitating meeting orchestration across departments. Governance and workflow adjustments centered on published website meeting links, standardized scheduling protocols and access policy controls to manage public participation and meeting data handling.
|
West Berkshire Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021 West Berkshire Council implemented Intuit Mailchimp Mandrill to handle transactional email flows originating from its public website. The deployment of Intuit Mailchimp Mandrill is focused on Transactional Email use cases, routing event driven notifications such as form confirmations, account alerts, and service updates through a dedicated transactional delivery layer. The implementation is embedded in the council website front end and integrates with the site backend via standard Transactional Email protocols, typically SMTP or API driven message injection, and leverages template management and variable substitution for personalized citizen notifications.
Configuration centered on transactional templates, suppression and bounce handling, and delivery monitoring, consistent with core Transactional Email capabilities. Operational modules in use include templating, delivery orchestration, and event logging for traceability, with webhook style callbacks and diagnostics assumed as part of standard transactional workflows. Management of sender domains, DKIM and SPF alignment, and deliverability monitoring are implied governance activities associated with this Intuit Mailchimp Mandrill deployment.
Operational ownership sits with digital services and IT teams supporting customer service and citizen communications, with the service scoped to website driven interactions across West Berkshire Council. Governance emphasis is on template control and notification workflow orchestration to ensure consistency in council communications, and ongoing operational monitoring for email health and deliverability as part of routine platform administration.
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West Berkshire Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
West Berkshire Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at West Berkshire Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by West Berkshire Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-20 | West Berkshire Council | Evaluated | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| 2024-07-03 | West Berkshire Council | Evaluated | GOSS Interactive | GOSS iCM | Content Management | Content Management |