Lincoln, 68501, NE,
United States
West Gate Bank Technographics
West Gate Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Gate Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 218 West Gate Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Gate Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Premier Bank Platform for Core Banking in 2022, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Gate Bank is running and its propensity to invest more and deepen its relationship with Fiserv , ICE Mortgage Technology , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Gate Bank revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Gate Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Gate Bank Tech Stack and Enterprise Applications
West Gate Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, West Gate Bank implemented Fiserv Dovetail for Payment Processing on its website. The deployment is focused on customer facing digital payment acceptance and online transaction capture within the bank's United States digital channels. Fiserv Dovetail is used to route and authorize payments originating from the public site and online account interfaces.
The Fiserv Dovetail implementation centers on payment gateway and transaction processing capabilities typical of Payment Processing platforms, including tokenization, authorization flows, settlement and reconciliation tooling, and transaction level reporting. Integration is explicitly at the website layer and with online account interfaces, and operational ownership resides with digital channels and payments operations teams managing routing, exception handling and reconciliation workflows. West Gate Bank uses Fiserv Dovetail for Payment Processing to support retail digital channels and back office payments operations.
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West Gate Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 West Gate Bank implemented Fiserv Premier Bank Platform as its Core Banking system. The deployment concentrated on commercial lending operations at the bank's Omaha, NE site and established the Fiserv Premier Bank Platform as the primary system for loan processing workflows and loan document handling.
Configuration work centered on commercial loan servicing functionality, loan document preparation and auditing, credit workflow orchestration, and customer inquiry handling. The implementation aligned platform capabilities with day to day tasks of commercial loan processors, including accurate preparation of loan documents, compliance checks, and communication workflows used to answer customer and broker questions by phone and email.
Operational use sits alongside standard office productivity tools and internal banking software, with staff demonstrating proficiency in Microsoft Office applications and in-house Fiserv tools such as Fiserv Navigator, Fiserv Director, LaserPro, and Credit Quest. The scope affected Commercial Lending, Credit, Operations, and Customer Service functions, embedding the Fiserv Premier Bank Platform into loan lifecycle activities and back office audit processes.
Governance and process changes emphasized document accuracy and compliance controls, stronger cross team communication, and standardized loan auditing procedures. The narrative reflects an implementation focused on embedding Core Banking lending workflows into existing operational practices, with the Fiserv Premier Bank Platform positioned as the system of record for commercial loan administration.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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West Gate Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, West Gate Bank implemented Microsoft 365 to support Collaboration across the organization. The bank's public website references Microsoft 365, indicating a tenant-based cloud deployment is in use for both internal collaboration and for Microsoft 365 driven assets exposed on the corporate site.
The Microsoft 365 deployment provides standard Collaboration capabilities including cloud-hosted email, document management and team collaboration services consistent with Microsoft 365 offerings such as Exchange Online, SharePoint Online, Microsoft Teams and OneDrive. Configuration and administration follow a centralized tenant model with role based access control, user provisioning, and policy enforcement typical for a mid-sized financial institution supporting roughly 218 employees.
Operationally the Microsoft 365 implementation supports core business functions including corporate productivity, internal communications, and document collaboration across departments such as operations, retail banking and finance. Governance activities referenced align to centralized administration, account lifecycle management and compliance settings within Microsoft 365, positioning West Gate Bank Microsoft 365 Collaboration as the primary platform for internal collaboration and corporate communication.
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West Gate Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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West Gate Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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West Gate Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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West Gate Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at West Gate Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by West Gate Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | West Gate Bank | Evaluated | LexisNexis | LexisNexis Bridger Insight XG | AML, Fraud and Compliance | TRM |
| 2025-01-31 | West Gate Bank | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |