West Suffolk NHS Foundation Trust
Hardwick Lane,
Bury St Edmunds, IP33 2QZ,
United Kingdom
Bury St Edmunds, IP33 2QZ,
United Kingdom
44 12 8471 3000
Healthcare
West Suffolk NHS Foundation Trust Technographics
West Suffolk NHS Foundation Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Suffolk NHS Foundation Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4022 West Suffolk NHS Foundation Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Suffolk NHS Foundation Trust has purchased the following applications: Allocate Insight for Workforce Analytics in 2018, Microsoft 365 for Collaboration in 2018, Contensis CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Suffolk NHS Foundation Trust is running and its propensity to invest more and deepen its relationship with Allocate Software , Microsoft , Hornbill or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Suffolk NHS Foundation Trust revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Suffolk NHS Foundation Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Suffolk NHS Foundation Trust Tech Stack and Enterprise Applications
West Suffolk NHS Foundation Trust HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Allocate Software | Legacy | Allocate Insight | Workforce Analytics | HCM | n/a | 2018 | 2018 |
In 2018 West Suffolk NHS Foundation Trust implemented Allocate Insight from Allocate Software as part of its Allocate Assurance And Reporting adoption. The project also included project management for deployment of Allocate Medics Optima within the agreed IT systems, establishing cutover sequencing and formal decommissioning plans for existing systems.
Allocate Insight was configured to deliver centralized workforce assurance and operational reporting, using role-based dashboards, exception and compliance reporting, and consolidated rostering data sets. Configuration work emphasized data model alignment, scheduled report automation, and authority-controlled access to assurance outputs to support clinical staffing and workforce planning functions.
Operational coverage focused on workforce, staffing, and HR business functions across trust sites, aligning roster assurance workflows with clinical and operational governance processes. The rollout used phased staging to onboard departments, validate data feeds, and tune report definitions in line with local governance and audit requirements.
Governance was formalized through project-managed change control, defined data validation routines, and documented operational handover from the implementation team to trust operational owners. The implementation of Allocate Insight served as the trust s primary assurance and reporting layer for staffing intelligence and operational oversight.
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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West Suffolk NHS Foundation Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, West Suffolk NHS Foundation Trust implemented Microsoft 365. The Microsoft 365 deployment was adopted as the Trust's Collaboration platform and is referenced on the organization's public website.
The deployment leveraged core Microsoft 365 capabilities, including Exchange Online for enterprise email, Microsoft Teams for chat and meetings, SharePoint for intranet and document libraries, OneDrive for personal file storage, and the Office productivity suite for desktop and web editing. These components provided the functional foundation for secure messaging, team collaboration, document management and controlled file sharing across clinical and administrative workflows.
The implementation was provisioned across the Trust to support clinical staff, administrative teams and allied services, aligning Collaboration services with patient-facing and back-office communication needs. Identity and access management used Microsoft identity services inherent to Microsoft 365 to centralize authentication and role-based access, while information governance and retention controls were applied to address health sector recordkeeping requirements.
Governance established user access policies, mailbox retention and document classification to enforce information security and compliance, and rollout followed a centralized tenant provisioning approach with site-level SharePoint governance. The public site reference to Microsoft 365 signals the Trust's use of Microsoft 365 as its primary Collaboration platform for organizational communication and document collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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West Suffolk NHS Foundation Trust Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contensis | Legacy | Contensis CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, West Suffolk NHS Foundation Trust implemented Contensis CMS for Web Content Management to support its public website at wsh.nhs.uk. The Contensis CMS deployment functions as the central content platform for the Trust, consolidating site templates, structured content types, and media asset management for corporate communications and patient-facing information.
Configuration emphasizes core Web Content Management capabilities including content authoring, editorial workflows with role-based permissions and approval gates, scheduled publishing, and template management aligned to the Trust's governance and content approval processes. West Suffolk NHS Foundation Trust Contensis CMS Web Content Management supports public website management and patient communications, operating as a centralized publishing architecture that standardizes branding, page templates, and editorial controls across the site.
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Web Content Management | Content Management |
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2021 | 2021 |
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West Suffolk NHS Foundation Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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West Suffolk NHS Foundation Trust CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at West Suffolk NHS Foundation Trust
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by West Suffolk NHS Foundation Trust Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Suffolk NHS Foundation Trust IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Suffolk NHS Foundation Trust digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD West Suffolk NHS Foundation Trust Technographics
West Suffolk NHS Foundation Trust is a Healthcare organization based in United Kingdom,
with around 4022 employees and annual revenues of $110.0 million.
West Suffolk NHS Foundation Trust operates a diverse technology stack with applications such as
Allocate Insight, Microsoft 365 and Contensis CMS,
covering areas like Workforce Analytics, Collaboration and Web Content Management.
West Suffolk NHS Foundation Trust has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Allocate Software, Microsoft and Contensis.
West Suffolk NHS Foundation Trust recently adopted applications including
Extreme Platform ONE in 2025, About Livefyre in 2021 and Zivver Secure Email in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Suffolk NHS Foundation Trust’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Suffolk NHS Foundation Trust’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Suffolk NHS Foundation Trust technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.