Harlingen, x,
Netherlands
Westcord Hotels Technographics
Westcord Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westcord Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 114 Westcord Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westcord Hotels has purchased the following applications: Mews Property Management for Hotel Property Management in 2019, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westcord Hotels is running and its propensity to invest more and deepen its relationship with Mews Systems , SABRE , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westcord Hotels revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westcord Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westcord Hotels Tech Stack and Enterprise Applications
Westcord Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Westcord Hotels implemented Mews Property Management as its Hotel Property Management solution and exposed booking functionality on its public website. The deployment aligns the Mews Property Management application with Westcord Hotels core online reservation flow, positioning the system to manage guest bookings and front desk intake initiated via the corporate site.
Mews Property Management was configured to support standard hotel property management capabilities, including reservations management, guest profiles, billing and folio management, front desk check in and check out workflows, and housekeeping coordination. Configuration focused on automating reservation capture from the web channel and consolidating guest data to support operational workflows typical for Hotel Property Management platforms.
The implementation integrated the website booking layer directly with Mews Property Management to enable real time reservation synchronization and to route online bookings into front desk and housekeeping queues. This web integration also centralized the booking ledger and guest record updates within Mews Property Management, reducing manual reconciliation between the site and the operational system.
Operational governance emphasized role based access for reception and operations staff and standardization of reservation handling and check in processes within Mews Property Management. The deployment leveraged browser based access patterns consistent with cloud delivered Hotel Property Management solutions, enabling staff to use the same application workflows tied to the website booking engine.
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Hotel Property Management | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2010 | 2010 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Westcord Hotels AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Westcord Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Westcord Hotels implemented Microsoft 365 as its Collaboration platform. The deployment, visible on the company website, positions Microsoft 365 to support corporate communications and document sharing across the organization.
The Microsoft 365 implementation centers on core collaboration capabilities common to the suite, including Exchange Online email, Microsoft Teams for real time meetings and chat, SharePoint for intranet and document libraries, and OneDrive for personal file sync. Configuration scope included user provisioning, mailbox and document library setup, and Office application licensing to enable desktop and web authoring.
Architecture follows a cloud tenant model with centralized administration for identity and access, security policy enforcement, and compliance controls applied at tenant level for a workforce of 114 employees operating in the Netherlands. Operational coverage extends to corporate functions and hotel property staff, and Microsoft 365 is surfaced on the Westcord Hotels website to provide contact and collaboration endpoints for employees.
Governance emphasis was placed on role based administration, account lifecycle processes and document access workflows to standardize collaboration and manage information governance within the Microsoft 365 tenant.
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Collaboration | Collaboration |
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2024 | 2024 |
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Westcord Hotels Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Westcord Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2014 | 2014 |
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Westcord Hotels ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Westcord Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Westcord Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Westcord Hotels CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Westcord Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Westcord Hotels Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||