Vancouver, V6E 3P3, BC,
Canada
Western Forest Products Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Forest Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Western Forest Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Forest Products has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, ADP Workforce Now for Core HR in 2021, Aptean EAM TabWare for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Forest Products is running and its propensity to invest more and deepen its relationship with Microsoft , ADP , Aptean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Forest Products revenues, which have grown to $1.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Forest Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Western Forest Products implemented Microsoft Dynamics 365 for Finance and Operations to address core ERP Financial requirements across its corporate finance functions. The deployment targeted the Canada-based timber and manufacturing business with approximately 3000 employees, establishing a platform for centralized financial control and reporting.
Configuration work concentrated on core financial management capabilities in Microsoft Dynamics 365 for Finance and Operations, including general ledger structure, accounts payable, accounts receivable, fixed assets, and statutory and management reporting. The project emphasized chart of accounts alignment, costing rules consistent with inventory valuation, role based security, and workflow automation for invoice approvals and period close activities.
The implementation included standard data interfaces to synchronize transactional data between finance and operational functions, supporting inventory valuation, procurement postings, and consolidated financial reporting. Operational coverage focused on finance, accounting, procurement and shared services, with implementation activities anchored in Vancouver based resources as reflected in the consultant engagement.
A Microsoft Dynamics 365 Finance and Operations Functional Consultant was engaged under contract from December 2019 to January 2022 to configure modules, translate business processes into system workflows, and support rollout and stabilization. Governance centered on centralized finance process ownership, change control for configuration updates, and knowledge transfer to internal finance teams to sustain ongoing operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Western Forest Products implemented ADP Workforce Now for Core HR. The deployment is listed on the company's public website and serves as the enterprise HR platform for an organization of roughly 3000 employees based in Canada. ADP Workforce Now is positioned as the primary system of record for employee information and core HR processes.
The implementation configures ADP Workforce Now to deliver standard Core HR capabilities including HRIS maintenance, payroll orchestration, benefits administration, time and attendance management, and basic talent management workflows. Configuration emphasis is consistent with cloud SaaS patterns, using role-based access controls and centralized employee master data to standardize HR transactions and reporting. ADP Workforce Now is restated as the operational application supporting these functions.
Operational coverage is across HR and payroll business functions, with the platform supporting statutory reporting and payroll processing requirements in Canada. The architecture reflects a centralized, cloud-hosted HR platform model that consolidates employee records and standardizes workflow automation for hiring, time capture, and compensation events. Public site evidence indicates corporate-wide adoption rather than a point solution.
Governance of the ADP Workforce Now deployment centers on HR and payroll leadership, who maintain authoritative control over employee data and workflow approvals. Rollout and change management are organized around functional modules to limit cross-functional disruption and preserve payroll continuity during configuration updates. The implementation narrative focuses on system architecture, functional modules, and operational scope without attribution of measurable outcomes.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aptean | Legacy | Aptean EAM TabWare | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Western Forest Products deployed Aptean EAM TabWare as its Enterprise Asset Management platform. Deployment focused on mill level asset and inventory control at the Nanaimo site, and the Aptean EAM TabWare instance was referenced in operational records for shipping and receiving from March 2020 to February 2021.
The implementation encompassed inventory recordkeeping, data collection, and support for maintenance related activities used by millwrights and production workers. Configuration work emphasized inventory management, work order driven maintenance workflows, and asset tracking consistent with Enterprise Asset Management functional patterns. System use included transaction capture for forklift loading and unloading activities tied to mill deliveries.
The Aptean EAM TabWare deployment operated alongside Microsoft Excel for data exchange and reporting, indicating file based interfaces for site level data collection. Operational coverage was explicitly the Nanaimo mill shipping and product reception services, including establishment of new racking and shelving for inventory storage. The system recorded delivery locations and inventory movements to ensure items reached the correct internal destinations.
Site governance included enforcement of appropriate personal protective equipment for on site delivery drivers and coordination between shipping staff, millwrights, and production teams to align asset and inventory workflows. Recorded evidence shows Aptean EAM TabWare was used as the system of operational record for these shipping and receiving processes at the Nanaimo site.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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