AI Buyer Insights:

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Western Tool & Supply
Location
203D Lawrence Drive,
Livermore, 94551, CA,
United States
Website
https://www.westtool.com/
Phone
1 800-836-4288
Artw industry
Distribution
Employee
Revenue

Western Tool & Supply Technographics

Western Tool & Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Western Tool & Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Western Tool & Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Western Tool & Supply has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2014, My Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Western Tool & Supply is running and its propensity to invest more and deepen its relationship with Epicor , My Live Chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Western Tool & Supply revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Tool & Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Western Tool & Supply Tech Stack and Enterprise Applications

Western Tool & Supply ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Prophet 21 Distribution ERP ERP Services and Operations n/a 2014 2014
In 2014, Western Tool & Supply implemented Epicor Prophet 21 as its Distribution ERP to centralize accounting and order-to-cash workflows at the company office in Livermore, California. The deployment concentrated on core distribution financials, aligning the Epicor Prophet 21 Distribution ERP instance with day-to-day accounting operations and transactional processing for customer payments and supplier invoices. The implementation encompassed Accounts Receivable capabilities for posting customer payments, including cash, checks, and credit card transactions, and Order Entry and Purchasing workflows for entering and uploading purchase orders. Accounts Payable and general ledger workflows were configured to support invoice coding, voucher processing, and expense report entry, with staff performing data entry and verification steps inside Epicor Prophet 21. Document management and retention processes were integrated into operational routines through microfilming, faxing, filing, and ongoing record maintenance tied to system transactions. Operational coverage focused on the Accounting Department and Office Managers who used Epicor Prophet 21 to verify and enter transactions, maintain and distribute accounting documents, and ensure correct coding conforming to established procedures. Governance emphasized standardized data entry controls and document handling procedures to ensure consistent posting into the Distribution ERP, with routine tasks including file maintenance, report distribution, and support functions to sustain daily accounting operations.
Western Tool & Supply AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
My Live Chat Legacy My Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Western Tool & Supply implemented My Live Chat on its public website. The deployment uses the My Live Chat application in the Chatbots and Conversational AI category to provide real time visitor engagement across product and support pages. Configuration emphasized a client side chat widget, an agent console for customer service staff, canned responses and lead capture forms to qualify inbound inquiries, and transcript logging for record keeping. Operational coverage focused on web channel support for customer service and inside sales functions, with staffing and chat handling procedures formalized to route queries to appropriate teams.
Western Tool & Supply Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Western Tool & Supply deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The U.S. distribution company with roughly 100 employees lists Google Workspace on its website as the vendor for corporate email and collaboration. Google Workspace (Formerly Google G-Suite) is implemented as a cloud-hosted SaaS suite providing Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet capabilities, administered via the Google Admin console. Configuration patterns consistent with the deployment include domain-based email routing, centralized user provisioning and basic mobile device management, which support core business functions such as internal communications, document collaboration, and sales and operations coordination.
Western Tool & Supply PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Western Tool & Supply IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
SD-WAN IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Western Tool & Supply

First Name Last Name Title Function Department Email Phone
President CXO Finance
Secretary/ Treasurer Manager Finance
Human Resources Generalist CXO HR
Controller Director Finance
Chief Financial Officer CXO Finance
Accounting Manager Manager Finance
Accounts Receivable Team Lead Manager Finance
Accounts Payable Manager Manager Finance
Show All Contacts

Apps Being Evaluated by Western Tool & Supply Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Western Tool & Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Western Tool & Supply digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Western Tool & Supply Technographics
Western Tool & Supply is a Distribution organization based in United States, with around 100 employees and annual revenues of $25.0 million.
Western Tool & Supply operates a diverse technology stack with applications such as Epicor Prophet 21, My Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Western Tool & Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor, My Live Chat and Google.
Western Tool & Supply recently adopted applications including Comcast Business SD-WAN in 2021, OVHcloud in 2020 and My Live Chat in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Western Tool & Supply’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Western Tool & Supply’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Western Tool & Supply technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.