Westlake Ace Hardware
14000 Marshall Drive,
Lenexa, 66215, KS,
United States
Lenexa, 66215, KS,
United States
1 913-888-0808
Retail
Westlake Ace Hardware Technographics
Westlake Ace Hardware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westlake Ace Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Westlake Ace Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westlake Ace Hardware has purchased the following applications: Snag Recruiting Platform and Onboarding for Recruiting, Onboarding in 2015, Epicor Eagle for Retail Management in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westlake Ace Hardware is running and its propensity to invest more and deepen its relationship with Snag , Epicor , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westlake Ace Hardware revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westlake Ace Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westlake Ace Hardware Tech Stack and Enterprise Applications
Westlake Ace Hardware HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Snag | Legacy | Snag Recruiting Platform and Onboarding | Recruiting, Onboarding | HCM | n/a | 2015 | 2015 |
In 2015 Westlake Ace Hardware implemented Snag Recruiting Platform and Onboarding to support frontline hiring and new hire processing for its 700 employee retail organization. The deployment targeted core Recruiting,Onboarding capabilities to manage candidate sourcing through onboarding workflows across corporate human resources and store hiring teams in the United States.
The Snag Recruiting Platform and Onboarding implementation was configured to deliver applicant tracking, job posting and mobile apply, candidate screening and interview scheduling, offer workflow controls, and structured onboarding checklists with electronic document capture. Configuration emphasized role based access for HR administrators and store managers, standardized hiring stages, and automated task assignment to streamline requisition to first day processes.
Operational integration included the public careers site which was using PeopleMatter as their ATS on their website, with PeopleMatter later acquired by Snag in 2016. The implementation therefore functioned alongside the careers site experience and the Snag application was provisioned as a cloud hosted SaaS recruiting and onboarding layer intended to orchestrate store level hiring activity and corporate HR workflows.
Governance was organized under HR ownership with defined approval gates for store hiring, template driven onboarding tasklists for compliance and operational readiness, and administrative controls for user provisioning and access. Implementation narratives indicate the focus was on standardizing recruitment and onboarding operations within the Recruiting,Onboarding category while maintaining site level hiring autonomy for store managers.
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Westlake Ace Hardware ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Westlake Ace Hardware implemented Epicor Eagle as its Retail Management application. The Epicor Eagle deployment supported Westlake Ace Hardware and Ace Retail Holdings operations for the Westlake chain, covering central inventory planning based out of Lenexa, Kansas and over 150 neighborhood stores across the United States.
The implementation focused on inventory planning and replenishment capabilities within Epicor Eagle, including demand forecasting, replenishment parameter configuration, allocation and purchase order management, and SKU rationalization workflows. Epicor Eagle was used to generate inventory forecasts, build annual projections for assigned categories, and provide purchase and replenishment recommendations to Category Managers and the Director of Inventory Planning.
Epicor Eagle was operated alongside E3 Replenishment tools, Business Intelligence reporting tools and standard office productivity software to support analytics and reporting workflows. The solution was applied to monitor product flow from Ace regional supply centers and direct-to-store vendor orders, and to inform inventory productivity analysis, promotional stocking plans and store-level replenishment decisions.
Governance and process changes centered on adjusted replenishment parameters, coordinated forecasting and allocation processes, cross-functional project participation, and inventory management education for field personnel. Operational ownership spanned Inventory Planning, Category Management, Purchasing and Store Operations, with Epicor Eagle serving as the Retail Management system of record for inventory and replenishment functions.
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Westlake Ace Hardware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Westlake Ace Hardware adopted Microsoft 365 for Collaboration. Public traces on the Westlake Ace Hardware website indicate active use of Microsoft 365 across the company's digital footprint, aligning the application with core internal collaboration needs for a midmarket retail organization with approximately 700 employees.
The Microsoft 365 deployment centers on cloud-hosted productivity and collaboration capabilities, with standard components such as Exchange Online mail, Microsoft Teams for real-time communication, SharePoint Online for intranet and document collaboration, OneDrive for individual file storage, and the Office productivity suite for authoring and coauthoring. Configuration work likely emphasized shared document libraries, team sites and chat based collaboration workflows, along with centralized identity and access control native to the Microsoft 365 platform to manage user provisioning and role assignment.
Operational governance appears to follow Microsoft 365 administration patterns, using centralized tenant controls to manage permissions, content lifecycle and compliance settings across corporate functions. Implementation narratives prioritize collaboration workflows for corporate and store operations, with an administrative model that consolidates policy, mailbox and collaboration governance within the Microsoft 365 admin surface rather than fragmenting controls across point solutions.
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Westlake Ace Hardware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Westlake Ace Hardware TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Westlake Ace Hardware PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Westlake Ace Hardware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Westlake Ace Hardware CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Westlake Ace Hardware
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Enterprise Systems | Director | IT | |
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Divisional Vice President Operations | VP | Finance | |
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Vice President, Information Technology | VP | IT | |
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Vice President Finance and Controller | VP | Finance | |
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Apps Being Evaluated by Westlake Ace Hardware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westlake Ace Hardware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westlake Ace Hardware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Westlake Ace Hardware Technographics
Westlake Ace Hardware is a Retail organization based in United States,
with around 700 employees and annual revenues of $150.0 million.
Westlake Ace Hardware operates a diverse technology stack with applications such as
Snag Recruiting Platform and Onboarding, Epicor Eagle and Microsoft 365,
covering areas like Recruiting, Onboarding, Retail Management and Collaboration.
Westlake Ace Hardware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Snag, Epicor and Microsoft.
Westlake Ace Hardware recently adopted applications including
Act-On Marketing Platform in 2021, Pathwire Mailgun in 2021 and DigitalOcean Droplets in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westlake Ace Hardware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westlake Ace Hardware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westlake Ace Hardware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.