Westrock Singapore
Westrock Singapore Technographics
Westrock Singapore Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westrock Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51100 Westrock Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westrock Singapore has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Cornerstone Recruiting Suite for Recruiting, Applicant Tracking System in 2011, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westrock Singapore is running and its propensity to invest more and deepen its relationship with SAP , Cornerstone OnDemand , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westrock Singapore revenues, which have grown to $17.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westrock Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westrock Singapore Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Westrock Singapore implemented SAP ERP ECC 6.0 as an ERP Financial deployment supporting finance and manufacturing operations. The rollout covered PBO plants, warehouse and subcontractor sites within the PBO Division and ran from May 2012 to December 2012, establishing the SAP ERP ECC 6.0 baseline for transactional finance and costing processes.
System responsibilities included system configurations and enhancements, master data review, user acceptance testing, system validation, regression testing, post go live ECP validation, stabilization and support. Functional configuration work explicitly addressed plant closing using Material Ledger and Standard Cost processes, documenting DUV procedures, Cost Collectors, Production Orders and Order Settlements, and managing the PBO Division annual standard cost process for manufacturing sites, warehouses and subcontractors.
Operational coverage impacted finance, production planning and costing functions across manufacturing sites, warehouse operations and subcontractor financial workflows. The project produced transaction based training materials and process documentation to align cross functional teams and support the closing process across sites and functions.
Governance activities included leading training and testing across all functional areas, conducting post go live gap analysis as sites went live, documenting lessons learned and modifying processes to prevent reoccurrences. Knowledge transfer to end users and comprehensive training packages were delivered, and the plant closing process was formalized using Material Ledger and Standard Cost mechanisms to standardize cost collection and order settlement workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Recruiting Suite | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Westrock Singapore implemented Cornerstone Recruiting Suite to support Recruiting,Applicant Tracking System capabilities for its corporate HR recruiting function. The Cornerstone Recruiting Suite is used on their website to host career pages, publish job postings and capture applicant profiles, linking candidate activity to internal requisition workflows.
Deployment centered on a candidate facing career site integration and standard applicant tracking workflows for requisition management, candidate screening, interview scheduling and offer tracking, consistent with Recruiting,Applicant Tracking System functionality. Governance was organized around HR recruiting processes with recruiters and hiring managers using the system to manage candidate status, maintain applicant records and centralize job distribution through the corporate website.
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Workforce Management | HCM |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Westrock Singapore deployed Drift AI Chatbot on its public website. Westrock Singapore implemented Drift AI Chatbot in the Chatbots and Conversational AI category to provide a website led conversational layer supporting sales and marketing engagement and front line customer interactions.
The deployment is structured as a web embedded widget that exchanges conversational events with Drift cloud services, reflecting a SaaS conversational architecture typical for Chatbots and Conversational AI. Functional capabilities implemented include AI driven response generation, automated qualification flows, session based lead capture and escalation to live representatives when required, positioning Drift AI Chatbot as the primary site level engagement and qualification module.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Westrock Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westrock Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Westrock Singapore Technographics
Westrock Singapore is a Manufacturing organization based in Singapore,
with around 51100 employees and annual revenues of $17.58 billion.
Westrock Singapore operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Cornerstone Recruiting Suite and Drift AI Chatbot,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Westrock Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cornerstone OnDemand and Drift.
Westrock Singapore recently adopted applications including
SmartSheet in 2022, Amazon S3 in 2022 and Coveo Relevance Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westrock Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westrock Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westrock Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.