Green Bay, 54311, WI,
United States
WG&R Furniture Technographics
WG&R Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WG&R Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 WG&R Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WG&R Furniture has purchased the following applications: Paycor Recruiting for Recruiting in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WG&R Furniture is running and its propensity to invest more and deepen its relationship with Paycor , Employ , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WG&R Furniture revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WG&R Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WG&R Furniture Tech Stack and Enterprise Applications
WG&R Furniture HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor Recruiting | Recruiting | HCM | n/a | 2018 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
WG&R Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, WG&R Furniture implemented Hubspot Live Chat on its website. The deployment embeds Hubspot Live Chat as a website-level conversational interface and situates the implementation within the Chatbots and Conversational AI category for customer engagement on product and support pages. The implementation targets online sales and customer service workflows, creating real-time entry points for visitors and enabling capture of contact information and inquiry context directly through the site.
Hubspot Live Chat was configured to present contextual greetings, canned responses, and conversational workflows to qualify inbound inquiries and capture chat transcripts. Configuration centralized chat records and routing rules to distribute conversations to internal sales and customer service operators, establishing ownership and response accountability across those teams. Operational coverage is focused on the public website, with governance oriented around inbox management, transcript retention, and workflow rules for follow up and handoff between sales and service functions.
|
WG&R Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, WG&R Furniture implemented Microsoft 365 to consolidate Collaboration across its retail organization, aligning the application to support internal communication and document management. WG&R Furniture deployed Microsoft 365 to provide a unified collaboration layer for corporate and store teams, positioning Microsoft 365 as the central Collaboration platform for email, shared content, and team coordination.
Configuration emphasis included standard Microsoft 365 Collaboration capabilities such as Exchange Online email, SharePoint content services for document libraries, Microsoft Teams for chat and meetings, and OneDrive for file sync, reflecting typical functional modules of the Microsoft 365 suite. The company website references Microsoft 365 use, indicating public-facing integration of Microsoft 365 resources alongside internal collaboration, and governance considerations would include role based administration and compliance controls appropriate for a retail operator of this size.
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2020 | 2020 |
|
WG&R Furniture Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2018 | 2018 |
|
WG&R Furniture eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
WG&R Furniture SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2018 | 2018 |
|
WG&R Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
WG&R Furniture ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
WG&R Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
WG&R Furniture CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at WG&R Furniture
Apps Being Evaluated by WG&R Furniture Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-06 | WG&R Furniture | Evaluated | BluePort Commerce | BluePort Commerce | eCommerce | eCommerce |