Wigan Metropolitan Borough Council
Town Hall, Library St,
Wigan, WN1 1YN,
United Kingdom
Wigan, WN1 1YN,
United Kingdom
44 19 4224 4991
Government
Wigan Metropolitan Borough Council Technographics
Wigan Metropolitan Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wigan Metropolitan Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Wigan Metropolitan Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wigan Metropolitan Borough Council has purchased the following applications: Unit4 Business World for ERP Financial in 2015, Civica Spydus for Library Management in 2023, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wigan Metropolitan Borough Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Civica , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wigan Metropolitan Borough Council revenues, which have grown to $390.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wigan Metropolitan Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wigan Metropolitan Borough Council Tech Stack and Enterprise Applications
Wigan Metropolitan Borough Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Wigan Metropolitan Borough Council implemented Unit4 Business World, also known as Agresso, in the ERP Financial category. Unit4 Business World serves as the council's primary enterprise finance application.
The implementation focuses on core financial management modules including general ledger, accounts payable, accounts receivable, budgeting and financial reporting, with configuration aligned to UK local government accounting structures. The Unit4 Business World deployment supports multi-entity consolidation and departmental cost centre accounting to manage the council's fund flows and statutory reporting requirements. Standard functional workflows implemented include invoice processing, budget control and period-end close orchestration.
The application is used across corporate finance and departmental finance teams to centralize financial control and standardize transactional processes across council services. Governance is organized around centralized finance policies and controlled workflow approvals within Unit4 Business World to enforce compliance and auditability.
|
Wigan Metropolitan Borough Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Spydus | Library Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Wigan Metropolitan Borough Council joined the Greater Manchester rollout of Civica Spydus, implementing a cloud-based shared platform in the Library Management category. The deployment positioned Wigan libraries onto a regional SaaS consolidation that spans ten local authorities and centralizes core public library services under a single platform.
The implementation of Civica Spydus included catalogue, circulation and discovery functionality, inferred from the Greater Manchester announcement and aligned with standard Library Management capabilities. Operational workflows emphasize inter-library loans, stock rotation and patron discovery to enable cross-authority lending and unified search across participating collections.
The deployment architecture is a multi-tenant cloud model delivering shared services to public library sites across the borough and the wider Greater Manchester region. Business functions impacted include front-line library operations, cataloguing and acquisitions coordination, circulation processing and customer access channels for residents.
Governance and rollout were organized as a regional SaaS consolidation to streamline operational oversight, standardize cataloguing and circulation workflows and simplify inter-authority coordination. The announcement describes improved customer access and operational efficiency as primary objectives of the Civica Spydus rollout across the participating councils.
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Wigan Metropolitan Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Wigan Metropolitan Borough Council deployed Microsoft 365. Microsoft 365 is used as a Collaboration platform on their website and across council operations.
The deployment aligns with a cloud-hosted Microsoft 365 architecture that consolidates email, document management, and team collaboration into a single tenant footprint. Functional modules deployed follow Collaboration category norms and include Exchange Online for council email, SharePoint Online for intranet and records, Microsoft Teams for meetings and real-time collaboration, and OneDrive for individual file sync and sharing. The council surfaces Microsoft 365 capabilities on its public website and leverages the suite to support internal business functions across departments, including communications, records management and service delivery workflows. Operational governance focuses on tenant administration, identity management and information governance controls to align platform configuration with public sector compliance and access requirements.
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Wigan Metropolitan Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
|
Wigan Metropolitan Borough Council SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Fleet Management | SCM |
|
2022 | 2022 |
|
Wigan Metropolitan Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
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|
|
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|
Marketing Automation | CRM |
|
2020 | 2020 |
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Wigan Metropolitan Borough Council PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2017 | 2017 |
|
Wigan Metropolitan Borough Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Wigan Metropolitan Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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|
|
|
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Application Hosting and Computing Services | IaaS |
|
2005 | 2005 |
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Wigan Metropolitan Borough Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Wigan Metropolitan Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wigan Metropolitan Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wigan Metropolitan Borough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wigan Metropolitan Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Wigan Metropolitan Borough Council Technographics
Wigan Metropolitan Borough Council is a Government organization based in United Kingdom,
with around 4000 employees and annual revenues of $390.0 million.
Wigan Metropolitan Borough Council operates a diverse technology stack with applications such as
Unit4 Business World, Civica Spydus and Microsoft 365,
covering areas like ERP Financial, Library Management and Collaboration.
Wigan Metropolitan Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Civica and Microsoft.
Wigan Metropolitan Borough Council recently adopted applications including
Civica Spydus in 2023, Michelin Connected Fleet Platform in 2022 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wigan Metropolitan Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wigan Metropolitan Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wigan Metropolitan Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.