Wilfrid Laurier University Technographics
Wilfrid Laurier University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wilfrid Laurier University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Wilfrid Laurier University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wilfrid Laurier University has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Quantcast Measure for Marketing Analytics in 2017, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wilfrid Laurier University is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Quantcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wilfrid Laurier University revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wilfrid Laurier University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wilfrid Laurier University Tech Stack and Enterprise Applications
Wilfrid Laurier University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Wilfrid Laurier University implemented Zoom as its Audio Video and Web Conferencing solution on the institution website. The Zoom deployment exposes browser based join flows and embeddable meeting links directly on public web pages, enabling public facing virtual events and remote participation. Functional capabilities in use align with standard conferencing workflows, including real time meetings, webinar mode, screen sharing, and cloud recordings.
The implementation configures Zoom to host scheduled sessions and ad hoc meetings through embedded join widgets and direct meeting URLs, leveraging Zoom web client sessions and Zoom hosted meeting infrastructure. Operational coverage centers on public event pages and academic engagement touchpoints, enabling staff and students to access live sessions without requiring additional client installation. This configuration emphasizes web embedded conferencing, meeting scheduling links, and cloud hosted session management using Zoom.
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Collaboration | Collaboration |
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2016 | 2016 |
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Wilfrid Laurier University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quantcast | Legacy | Quantcast Measure | Marketing Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Wilfrid Laurier University deployed Quantcast Measure as its Marketing Analytics platform on the public www.wlu.ca website. The implementation uses the Quantcast Measure site tag to collect page level telemetry and aggregate audience signals into a centralized measurement environment.
Quantcast Measure was configured to provide audience measurement, traffic and engagement reporting, demographic and interest modeling, and basic behavior segmentation for web communications teams. Operational coverage is the university public website and the tool directly supports marketing and communications functions, centralizing web analytics and audience insights for content governance and campaign planning. Governance was organized around centralized reporting and tag governance to maintain measurement consistency across pages.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Wilfrid Laurier University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Wilfrid Laurier University deployed Atlassian Jira Service Desk as a web hosted help portal on its website to centralize IT support intake. The deployment situates Atlassian Jira Service Desk within the IT Service Management category and serves as the primary public portal for incident and service request submission across the institution.
Configuration emphasized core IT Service Management modules, including a self service portal, incident and request management workflows, a service catalog with defined request types, and SLA based queueing and assignment rules. Workflows route tickets to IT support groups for triage and escalation, capture request metadata, and enforce lifecycle states and approvals under a centralized governance model. The implementation is focused on formalizing IT support delivery and operational request handling for university users.
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Wilfrid Laurier University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Wilfrid Laurier University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Wilfrid Laurier University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Wilfrid Laurier University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-02 | Wilfrid Laurier University | Evaluated | Trimble | Trimble TMW.Suite | Transportation Management | SCM |
| 2025-07-16 | Wilfrid Laurier University | Evaluated | Upstart | Upstart | Loan Management | ERP Services and Operations |
| 2025-05-07 | Wilfrid Laurier University | Evaluated | Bridgit | Bridgit Bench | Workforce Scheduling | HCM |
| 2025-04-04 | Wilfrid Laurier University | Evaluated |
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Supply Chain Management | SCM |
| 2025-03-25 | Wilfrid Laurier University | Evaluated |
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Order Management | SCM |
| 2025-02-03 | Wilfrid Laurier University | Evaluated |
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Reservation and Booking Management | ERP Services and Operations |
| 2024-12-03 | Wilfrid Laurier University | Evaluated |
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Investment Research and Market Intelligence | Investment Management |