Auckland, 1010,
New Zealand
William Buck (NZ) Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by William Buck (NZ) Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 91 William Buck (NZ) Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that William Buck (NZ) Limited has purchased the following applications: MYOB Essentials for ERP Financial in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Avanser Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems William Buck (NZ) Limited is running and its propensity to invest more and deepen its relationship with MYOB , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing William Buck (NZ) Limited revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for William Buck (NZ) Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MYOB | Legacy | MYOB Essentials | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 William Buck (NZ) Limited implemented MYOB Essentials to provide core ERP Financial capabilities for the firm. The deployment targeted the central finance function of the professional services firm and aimed to standardize accounting and billing workflows.
MYOB Essentials was configured to support typical ERP Financial modules including general ledger, accounts payable, accounts receivable, invoicing, and bank reconciliation, with setup aligned to New Zealand taxation and professional services billing practices. Configuration work emphasized chart of accounts rationalization and month end close workflows to align practice billing with firm financial reporting. Automation of routine bookkeeping tasks and electronic bank feeds were implemented to reduce manual reconciliation.
The application was provisioned to operate alongside a broader software stack that includes Xero, CCH IFirm, CCH Workpapers, Smartpayroll, and an IFRS System, reflecting a multi-application environment for practice management, audit, payroll and tax workflows. Customer data lists these products as part of the operating environment, indicating MYOB Essentials functions as the firm general accounting ledger within that ecosystem. Operational coverage focused on the finance and billing teams across the New Zealand practice.
Governance centered on centralized finance ownership for configuration, with standardized process documentation and role based access to support month end and billing controls. The implementation positions MYOB Essentials as the firm ERP Financial system for accounting and billing workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, William Buck (NZ) Limited began using Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment included embedding Cisco Webex Meetings on the firm website to provide direct client-facing meeting access and self-service join links for advisory sessions.
Cisco Webex Meetings was configured to support browser-based join, scheduled and ad hoc meetings, multi-party video and audio, screen sharing, and meeting recording, reflecting standard Audio Video and Web Conferencing functional modules. The Cisco Webex Meetings client and meeting controls were used to standardize participant management and meeting security settings across engagements.
Operational scope covered professional services teams delivering client advisory and internal collaboration across the firm in New Zealand, with web-embedded meeting access centralizing how clients initiate virtual sessions. Governance emphasized standardizing meeting entry points through the website and applying consistent meeting configuration patterns to preserve a uniform client experience.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Avanser | Legacy | Avanser Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, William Buck (NZ) Limited implemented Avanser Call Tracking on their website to capture inbound phone leads and enable Call Tracking and Recording for marketing attribution and client intake workflows. The deployment focuses on site-level call capture and session attribution, with Avanser Call Tracking recording voice interactions and logging call metadata such as caller number, timestamp, duration, and referring source. The configuration supports routing of web-originated calls to existing phone lines and centralized reporting for marketing and client service review.
Operational coverage is within William Buck's New Zealand practice and the application is used by marketing, business development, and client services teams to validate lead sources and preserve call records for intake processes. Avanser Call Tracking was configured to provide recorded calls, call-level metadata, and reporting outputs that feed outreach and intake workflows. William Buck (NZ) Limited uses Avanser Call Tracking in the Call Tracking and Recording category to support marketing and client intake business functions.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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