Williams-Sonoma
3250 Van Ness Avenue,
San Francisco, 94109, CA,
United States
San Francisco, 94109, CA,
United States
1 415-421-7900
Retail
Williams-Sonoma Technographics
Williams-Sonoma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Williams-Sonoma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19600 Williams-Sonoma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Williams-Sonoma has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, ApplicantStack for Applicant Tracking System in 2020, Oracle Retail (ex Retek) for Retail Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Williams-Sonoma is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Williams-Sonoma revenues, which have grown to $7.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Williams-Sonoma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Williams-Sonoma Tech Stack and Enterprise Applications
Williams-Sonoma ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Williams-Sonoma implemented Oracle NetSuite ERP to support its ERP Financial operations and centralize core finance and accounting functions. The implementation positioned Oracle NetSuite ERP as the company platform for general ledger control, accounts payable, accounts receivable, fixed asset accounting, tax reporting, and consolidated financial reporting.
The deployment used the cloud-hosted NetSuite architecture, configured to deliver multi-entity financial management and role-based security. Configuration work focused on a standardized chart of accounts, period close automation, configurable approval workflows, and financial reporting templates, aligning system configuration with corporate accounting policies and month-end procedures.
Operational coverage emphasized corporate finance and accounting teams, with process standardization and governance introduced to manage chart of accounts changes, journal entry controls, and period-close signoffs. The rollout was executed in phased stages across business units, accompanied by documented workflows and stakeholder training to embed new financial process governance, while keeping integrations and external system connections unchanged in the provided record.
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ERP Financial | ERP |
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2017 | 2018 |
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2010 | 2010 |
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Williams-Sonoma HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SwipeClock Workforce Management | Legacy | ApplicantStack | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Williams-Sonoma implemented ApplicantStack as an Applicant Tracking System on their careers website. The deployment focused on embedding ApplicantStack’s career portal and application intake flows into the public site to capture external candidate applications. Implementation scope targeted corporate talent acquisition and store hiring workflows within HR and retail operations.
ApplicantStack Applicant Tracking System was configured to provide standard ATS capabilities including job requisition publishing, branded career pages, candidate application capture, resume parsing, and structured candidate workflows for screening and interview scheduling. The website integration consolidated application routing so recruiters could manage requisitions, candidate statuses, and recruitment communications directly in ApplicantStack. Governance centered on HR process alignment and recruiter workflow configuration to centralize applicant intake and enforce consistent hiring stages.
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Core HR | HCM |
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2017 | 2018 |
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Employee Experience, Employee Engagement | HCM |
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2022 | 2024 |
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HR Compliance | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2017 | 2018 |
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Recruiting | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2010 | 2010 |
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Workforce Scheduling | HCM |
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2010 | 2010 |
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Williams-Sonoma ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Williams-Sonoma implemented Oracle Retail (ex Retek) as its enterprise Retail Management platform. The deployment targeted merchandising, inventory and store operations to standardize retail workflows across corporate merchandising and store networks.
Configuration work focused on core Oracle Retail modules including merchandising and assortment management, inventory and replenishment, pricing and promotions, allocation and store operations. Implementation tasks included master data modeling, assortment and price book configuration, demand and replenishment parameter tuning, and configuration of store execution workflows.
Architecturally the implementation used a centralized retail management topology with Oracle Retail (ex Retek) serving as the hub for master data, assortment and pricing decisioning and downstream distribution to execution systems. Integration patterns aligned to the platform included scheduled data feeds and batch synchronization for assortment, pricing and inventory between the central retail system and operational endpoints.
Governance was organized around merchandising and planning process ownership, supported by technical and functional consultancy to deliver configuration, testing and rollout support. The engagement included Oracle Retek technical and functional consultant activities to align business rules, operational workflows and testing across merchandising, supply chain planning and store operations.
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Williams-Sonoma Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Williams-Sonoma Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Williams-Sonoma eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Williams-Sonoma SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2015 | 2015 |
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Real-Time Transportation Visibility | SCM |
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2012 | 2012 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Transportation Management | SCM |
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2015 | 2015 |
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Warehouse Management | SCM |
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2015 | 2015 |
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Williams-Sonoma CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Williams-Sonoma TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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Williams-Sonoma IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2018 | 2018 |
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Williams-Sonoma CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Williams-Sonoma
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Data Engineering | Director | IT | |
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Manager - DW-BI Engineering and Release Management | Manager | Finance | |
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Vice President, International Systems and BI Reporting | VP | IT | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Vice President, Strategy & Business Development | VP | Sales | |
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Director of Global Business Development | Director | Finance | |
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Executive Vice President and Chief Operating Officer | CXO | Finance | |
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Regional Vice President of Operations | VP | Finance | |
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Global Travel and Fleet Manager | Manager | Supply Chain | |
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VP Operations | VP | Operations | |
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Vice President, Global Human Resources | VP | HR | |
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Vice President, Human Resources | VP | HR | |
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SVP, Finance & Treasurer | VP | Finance | |
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President | CXO | Finance | |
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Executive Vice President and Chief Digital Technology Officer | CXO | IT | |
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EVP,Chief Strategy and Business Development Officer, Director | Director | Finance | |
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CEO, President, Director | Director | Finance | |
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SVP, Strategy & Business Developmen | VP | Operations | |
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Vice President Tax | VP | Finance | |
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Director - Global Tax Operations | Director | Finance | |
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Vice President, Accounting | VP | Finance | |
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VP, Technology Finance Strategy | VP | IT | |
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Senior Manager, Payroll | Manager | HR | |
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Vice President Of Technology | VP | IT | |
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Workforce Manager | Manager | HR | |
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Director, Global Sourcing Operations | Director | Procurement | |
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VP, Corporate Finance | VP | Finance | |
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IT Director - Supply Chain Systems, Corporate Systems | Director | Supply Chain | |
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Vice President of Technology | VP | IT | |
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Chief Technology Officer & Chief Digital Officer | CXO | IT | |
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Senior Manager of Enterprise Release and Operations (DevOps) | Manager | IT | |
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Senior Vice President, Deputy General Counsel | VP | Legal | |
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Vice President, Global Human Resources | VP | HR | |
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Vice President Human Resources | VP | HR | |
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Associate General Counsel | Manager | Legal | |
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SVP Technology | VP | IT | |
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Vice President Of Engineering | VP | R&D | |
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Data Platform & Reporting Support Manager | Manager | IT | |
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Global Supply Chain Solutions Manager | Manager | Supply Chain | |
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Operations Lead Shipping | Manager | Finance | |
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Transportation Manager | Manager | Supply Chain | |
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GM, e-Commerce fullfilment | CXO | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Williams-Sonoma Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Williams-Sonoma IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Williams-Sonoma digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Williams-Sonoma Technographics
Williams-Sonoma is a Retail organization based in United States,
with around 19600 employees and annual revenues of $7.71 billion.
Williams-Sonoma operates a diverse technology stack with applications such as
Oracle NetSuite ERP, ApplicantStack and Oracle Retail (ex Retek),
covering areas like ERP Financial, Applicant Tracking System and Retail Management.
Williams-Sonoma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SwipeClock Workforce Management.
Williams-Sonoma recently adopted applications including
Oracle Cloud HCM Recruiting in 2024, UKG Great Place to Work Emprising in 2022 and Sourcemap Blockchain in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Williams-Sonoma’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Williams-Sonoma’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Williams-Sonoma technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.