Taguig City, 1634,
Philippines
Willis Towers Watson Philippines Technographics
Willis Towers Watson Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Willis Towers Watson Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2439 Willis Towers Watson Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Willis Towers Watson Philippines has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2018, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Willis Towers Watson Philippines is running and its propensity to invest more and deepen its relationship with Oracle , ServiceNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Willis Towers Watson Philippines revenues, which have grown to $672.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Willis Towers Watson Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Willis Towers Watson Philippines Tech Stack and Enterprise Applications
Willis Towers Watson Philippines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Willis Towers Watson Philippines implemented Oracle E-Business Suite as its ERP Financial application, deploying Oracle R12 to support centralized financial operations for the Manila-based Invoicing & Billing function. The implementation centers on Oracle E-Business Suite capabilities for billing and accounts receivable workflows, with configuration focused on transaction capture, invoice generation, and financial reporting consistent with ERP Financial practices.
Operational use is described by Central Services Analyst activity that executes data collection, data input, data reconciliation, reporting, exhibit creation and quality review, all performed within Oracle R12 and supplementary tools to meet predetermined service levels. The deployment supports project-based billing workflows, where billing instructions are collated and Project Manager approval is required to authorize billing, reflecting configured approval controls and documentation requirements within the financial application environment.
Governance and process responsibilities were formalized through documented Invoicing & Billing procedures, ongoing process maintenance and adherence to service level expectations. The narrative indicates the application is used by the Central Services Invoicing & Billing team in Manila to standardize billing operations, enforce approval workflows and produce finance exhibits and reconciliations using Oracle E-Business Suite in the ERP Financial category.
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Willis Towers Watson Philippines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Willis Towers Watson Philippines implemented Oracle Cloud HCM to centralize Core HR operations under a Global HR Services (GHRS) Manila hub. The Oracle Cloud HCM deployment focused on operationalizing Onboarding and Workforce Administration workflows and positioned GHRS Manila as the service center supporting US Onboarding and core HR case handling.
Oracle Cloud HCM configuration emphasized Workforce Administration and Onboarding functional workflows consistent with Core HR capabilities, with process documentation and step sequencing captured via Blueworks. The implementation included role-based process flows and training curricula to enable GHRS Manila team members to execute workforce changes, new hire onboarding, and related HR administration tasks.
The rollout leveraged explicit integrations and adjacent HR tooling already in use, including Talent Acquisition Cloud, I-9 verification workflows, Equifax, Sterling background checks, Taleo Business Edition for talent processes, Oracle R12 for payroll and financial reference, ServiceNow for ticketing, and Docusign for signature workflows. Operational coverage centered on the GHRS Manila team supporting US Onboarding and Workforce Administration, with HR managers engaged through Train-the-Trainer sessions to embed new system-driven processes.
Governance and process transformation included authored step-by-step process documentation and Blueworks flowcharts, a Train-the-Trainer program delivered to HR and managers, and local GHRS Manila leadership responsible for coaching, performance management, and ongoing process improvement. The initiative identified internal subject matter experts who validated Oracle Cloud HCM testing and served as pioneers for transition activities, while GHRS Manila retained ownership for operational support and continuous improvement activities.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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Willis Towers Watson Philippines Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2021 |
In 2020, Willis Towers Watson Philippines implemented Microsoft Power BI to establish a centralized Analytics and BI capability for its Philippines operations. The deployment targeted internal client and sales data to standardize reporting and dashboarding across commercial and client services teams.
Microsoft Power BI was configured for tabular data models, interactive report and dashboard development, and role based access control. Functional capabilities implemented include data mapping, creation of tabular models for semantic reporting, and dashboard development, with Business Intelligence Specialist roles accountable for model development and serving as data architecture backup.
The implementation integrated Microsoft Power BI with Azure Data Factory for ETL orchestration, Azure Databricks and Azure Machine Learning for advanced data processing and analytics, and SQL Server together with SSIS for source extraction and relational modeling. This Azure centric architecture supported repeatable data pipelines feeding tabular models and operational dashboards in Microsoft Power BI.
Governance emphasized mapped data definitions for internal client and sales datasets, assignment of BI specialists to data architecture stewardship, and establishment of model ownership to support report rollout across departments in the Philippines. Willis Towers Watson Philippines Microsoft Power BI Analytics and BI implementation centralized sales and client reporting workflows and institutionalized data modeling practices.
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Willis Towers Watson Philippines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2018 | 2019 |
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Willis Towers Watson Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2019 |
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Willis Towers Watson Philippines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2022 |
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Willis Towers Watson Philippines TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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Willis Towers Watson Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Willis Towers Watson Philippines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Willis Towers Watson Philippines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Willis Towers Watson Philippines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||