AI Buyer Insights:

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

Wilmington University
Location
320 N. DuPont Hwy,
New Castle, 19720, DE,
United States
Website
https://www.wilmu.edu/
Phone
1 877-967-5464
Artw industry
Education
Employee
Revenue

Wilmington University Technographics

Wilmington University Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Wilmington University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Wilmington University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Wilmington University has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2005, alive5 Live Chat for Chatbots and Conversational AI in 2012, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Wilmington University is running and its propensity to invest more and deepen its relationship with Oracle , Blackboard , alive5 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Wilmington University revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wilmington University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Wilmington University Tech Stack and Enterprise Applications

Wilmington University HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft HCM Core HR HCM n/a 2005 2018
In 2005, Wilmington University implemented Oracle PeopleSoft HCM as its Core HR system, deploying Oracle PeopleSoft Module v.9.0 and subsequently moving to v.9.1 for ongoing HR operations. The project positioned Oracle PeopleSoft HCM as the central human resources record system for the university, aligning employee master data, position control, and HR transaction processing under a single applications platform. The implementation included standard Core HR functional capabilities such as employee records management, position management, benefits administration, absence and leave tracking, and HR reporting and queries. Configuration work focused on the PeopleSoft data model and security, workflow approvals for HR transactions, and form-based enrollment and personnel action screens consistent with PeopleSoft Module v.9.0 and v.9.1 functionality. Operational coverage centered on Wilmington Universitys Human Resources organization and payroll administrative processes, supporting approximately 1,500 employees across the institution. The deployment consolidated HR administrative workflows into Oracle PeopleSoft HCM, enabling centralized personnel data management and standardized HR processes across departments. Governance established with the implementation emphasized role-based access controls, centralized HR data stewardship, and formalized approval workflows to control personnel changes. Training and staged user adoption activities were used to onboard HR administrators and payroll staff to PeopleSoft Module v.9.0 and v.9.1, with ongoing configuration governance to sustain Core HR operations.
Learning and Development HCM 2011 2018
Recruiting, Applicant Tracking System HCM 2014 2014
Wilmington University AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
alive5 Legacy alive5 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2012 2012
In 2012, Wilmington University deployed alive5 Live Chat on its public website. alive5 Live Chat is a Chatbots and Conversational AI application delivering real-time web chat capabilities for student-facing interactions and inquiry handling. The deployment targeted online admissions, student services, and IT helpdesk touchpoints, consolidating web inquiries through an embedded chat widget and agent console, and capturing visitor context and chat transcripts to support follow-up case handling. Configuration emphasized conversational routing, canned responses, escalation workflows, and role-based agent access, with administrative reporting for volume and transcript review. Governance responsibilities were assigned across IT and frontline service teams to manage operating hours, script updates, and agent onboarding, and operator consoles were provisioned for centralized monitoring and transcript oversight, reflecting core Chatbots and Conversational AI functional terminology such as real-time messaging, conversational routing, and transcript management.
Wilmington University Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kaltura Legacy Kaltura Video Cloud Platform Audio Video and Web Conferencing Collaboration n/a 2015 2015
In 2015, Wilmington University deployed Kaltura Video Cloud Platform as its Audio Video and Web Conferencing solution to provide video hosting and playback capabilities on the institution website. The implementation centers on web delivery of on demand and streamed video content for university communications and public-facing pages. Wilmington University configured Kaltura Video Cloud Platform to support core video lifecycle functions, including content ingestion and transcoding, centralized media management, adaptive streaming and web player delivery, metadata tagging and captioning workflows. The implementation leverages Kaltura’s media management and analytics capabilities to organize catalogs and manage publishing pipelines for web consumption. Operationally the deployment is embedded into the campus web estate through embedded players and published media assets, delivering video to prospective students, current students and staff via the university website. The Audio Video and Web Conferencing functionality is focused on campus web delivery rather than enterprise teleconferencing, aligning the platform with public site content and internal media libraries. Governance was structured around media intake and publishing workflows, with role based content controls, metadata standards and captioning processes to support accessibility and editorial oversight. Ongoing operational practices emphasize centralized media governance and publisher workflows to maintain consistency of media presentation on the Wilmington University website.
Wilmington University CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2021 2021
Wilmington University PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Wilmington University IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Wilmington University CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Wilmington University

First Name Last Name Title Function Department Email Phone
Chief Human Resources Officer Title IX Coordinator Manager HR
Assistant Vice President/Chief Human Resources Officer CXO HR
Director of Human Resources Director HR
Human Resources Coordinator Manager HR
Show All Contacts

Apps Being Evaluated by Wilmington University Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wilmington University IT executives and key decision makers. This section highlights Wilmington University's latest recorded technology evaluations, including Axiom EPM for EPM on 2024-06-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wilmington University digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-06-24 Wilmington University Evaluated Axiom EPM Axiom EPM EPM EPM
FAQ - APPS RUN THE WORLD Wilmington University Technographics
Wilmington University is a Education organization based in United States, with around 1500 employees and annual revenues of $115.0 million.
Wilmington University operates a diverse technology stack with applications such as Oracle PeopleSoft HCM, alive5 Live Chat and Kaltura Video Cloud Platform, covering areas like Core HR, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Wilmington University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, alive5 and Kaltura.
Wilmington University recently adopted applications including Microsoft Oribi Analytics in 2021, Pathwire Mailgun in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wilmington University’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Wilmington University’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wilmington University technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.