AI Buyer Insights:

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

Wilson Logistics
Location
3769 East Evergreen St,
Springfield, 65803, MO,
United States
Website
https://www.wilsonlogistics.com/
Phone
1 417-447-2124
Artw industry
Transportation
Employee
Revenue

Wilson Logistics Technographics

Wilson Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Wilson Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Wilson Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Wilson Logistics has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, EKA Omni-TMS for Real-Time Transportation Visibility in 2020, Intercom for Customer Support in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Wilson Logistics is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , EKA Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Wilson Logistics revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wilson Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Wilson Logistics Tech Stack and Enterprise Applications

Wilson Logistics Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
In 2019, Wilson Logistics implemented Cisco Webex Meetings. They deployed Cisco Webex Meetings as an Audio Video and Web Conferencing solution and exposed meeting access through their public website to enable browser-based joining for external carriers, shippers, and remote staff. The implementation focused on core conferencing capabilities typical for Audio Video and Web Conferencing, including scheduled meetings, ad hoc video sessions, screen sharing, meeting recording, host controls, and participant management. Cisco Webex Meetings was configured to support both hosted customer sessions and internal collaboration workflows, with meeting link distribution and calendar scheduling integrated into standard operational procedures. Operational coverage extended across corporate communications, customer service engagements, dispatch coordination, and sales interactions for a 350 employee transportation firm. The use of Cisco Webex Meetings on the website created a single outward-facing access point for external stakeholders while also serving internal teams for remote coordination and vendor interactions. Governance centered on account provisioning, administrator configuration of meeting policies, and guest access controls to align conferencing behavior with company communication policies. Rollout emphasis prioritized standardizing meeting templates, documenting scheduling procedures, and establishing basic usage governance for meeting hosts and schedulers.
Collaboration Collaboration 2016 2016
Wilson Logistics SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EKA Solutions Legacy EKA Omni-TMS Real-Time Transportation Visibility SCM n/a 2020 2020
In 2020, Wilson Logistics deployed EKA Omni-TMS to sustain brokerage, agent, and digital marketplace operations while many staff were working remotely due to shelter in place conditions. EKA Omni-TMS was implemented as a Real-Time Transportation Visibility application to maintain continuous connectivity between office staff, remote associates, and field resources, establishing Wilson Logistics EKA Omni-TMS Real-Time Transportation Visibility brokerage and agent operations as a core operational layer. The implementation emphasized functional modules for brokerage management, an agent portal, and a digital marketplace, along with visibility and connectivity services that interface with customers, drivers, and carriers. Operational rollout focused on extending network access to external stakeholders and keeping associates connected from home, with EKA helping to define digital solutions and enable Wilson Logistics to deploy its network to customers, drivers, and carriers in the most efficient manner as stated by the company.
Wilson Logistics CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intercom Legacy Intercom Customer Support CRM n/a 2020 2020
In 2020, Wilson Logistics implemented Intercom on its website as a Customer Support application. The Intercom deployment is delivered as a web-embedded messenger client backed by Intercom's cloud-hosted SaaS infrastructure, providing live chat, automated messaging, and asynchronous conversation handling for external customers. Intercom's conversational inbox model centralizes website-originated interactions into a single agent interface, aligning the application with Wilson Logistics' online contact flows. Configuration work emphasized routing rules, conversation tagging, and reusable message templates to align Intercom with Wilson Logistics' customer service and customer success processes. Operational coverage is focused on web-based customer contact handling, with support agents using Intercom inbox workflows to triage inquiries and escalate complex freight or shipment questions. Governance activities included defining inbox ownership, response SLAs, and standardized response templates to institutionalize handling of common logistics inquiries, positioning Intercom as the primary Customer Support front-end for online customer engagement.
Marketing Analytics CRM 2021 2021
Wilson Logistics IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Wilson Logistics

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Wilson Logistics Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wilson Logistics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wilson Logistics digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Wilson Logistics Technographics
Wilson Logistics is a Transportation organization based in United States, with around 350 employees and annual revenues of $40.0 million.
Wilson Logistics operates a diverse technology stack with applications such as Cisco Webex Meetings, EKA Omni-TMS and Intercom, covering areas like Audio Video and Web Conferencing, Real-Time Transportation Visibility and Customer Support.
Wilson Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, EKA Solutions and Intercom.
Wilson Logistics recently adopted applications including Mouseflow in 2021, EKA Omni-TMS in 2020 and Intercom in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wilson Logistics’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Wilson Logistics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wilson Logistics technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.