Middleburg Heights, 44130, OH,
United States
WindowPRO Technographics
WindowPRO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WindowPRO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 WindowPRO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WindowPRO has purchased the following applications: Microsoft 365 for Collaboration in 2015, Oracle NetSuite Commerce for eCommerce in 2005, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WindowPRO is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WindowPRO revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WindowPRO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WindowPRO Tech Stack and Enterprise Applications
WindowPRO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, WindowPRO implemented Microsoft 365 for Collaboration. WindowPRO is using Microsoft 365 on their website and provisioned the suite to support core collaboration and productivity needs for the 20-employee manufacturing firm.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online and OneDrive for Business for document storage and versioned file sharing, Microsoft Teams for synchronous chat and meetings, and the Microsoft 365 desktop applications for content creation. Configuration emphasis was on document libraries, team sites, and shared mailboxes to align with production planning and customer-facing workflows.
The environment was established as a single Microsoft 365 tenant serving the United States operations, with user and identity management handled through Azure Active Directory tied to Microsoft 365 licensing. Operational coverage spans sales, production planning, finance, and administrative functions, with role-based access, mailbox policies, and data retention rules applied to manage information governance.
Governance and operational processes were organized around centralized tenant administration, user provisioning, and security defaults appropriate for a small manufacturing business, including multi-factor authentication and administrative account controls. The narrative reflects a compact, category-aligned Collaboration implementation of Microsoft 365 tailored to WindowPRO business functions without additional named integrations.
|
WindowPRO eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2005 | 2005 |
In 2005, WindowPRO implemented Oracle NetSuite Commerce as its eCommerce platform. The deployment positioned Oracle NetSuite Commerce to manage product catalog, online ordering, and customer checkout flows for WindowPRO's manufacturing and direct sales operations. The implementation supported core business functions including online sales, order capture, and fulfillment coordination for a United States based company with 20 employees.
Architecture was executed as a cloud delivered eCommerce front end with centralized catalog and order orchestration, aligning with small business SaaS consumption patterns. Configuration focused on product catalog management, shopping cart and checkout workflows, pricing and promotions configuration, and order management with automated order status tracking. Workflows were tailored to reconcile online orders with internal fulfillment and inventory update processes.
Operational ownership rested in sales and operations teams, with administrators responsible for catalog governance, pricing approval workflows, and order processing rules. Rollout followed incremental configuration and testing cycles to align catalog taxonomy with manufacturing SKU structures and to streamline fulfillment steps. Oracle NetSuite Commerce served as the central platform for online commerce governance and transaction orchestration.
|
WindowPRO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019 WindowPRO implemented Podium Interaction Management to manage customer contacts originating from its public website. The deployment is categorized as Customer Engagement and concentrates on centralizing incoming inquiries and capturing lead interactions directly on the site. Podium Interaction Management is the application instrumenting on-site customer messaging and interaction capture.
Implementation prioritized embedding the Podium Interaction Management experience into the company website, configuring interaction workflows to funnel web-originated messages into a single managed inbox. Configuration emphasis included channel routing logic and templated response workflows consistent with Customer Engagement platforms, enabling faster triage by small frontline teams. The implementation preserved a lightweight architecture appropriate for a 20 employee manufacturer, avoiding enterprise orchestration layers.
Operational coverage is focused on sales and customer service functions, with web-originated contacts routed to internal staff for follow up. Integrations are limited to the website embedding and internal inbox usage, aligning the Podium Interaction Management instance with existing email and manual CRM entry processes where staff record outcomes. The deployment scope reflects a single-company site approach rather than multi-site enterprise distribution.
Governance centered on standardizing response workflows and internal ownership of the Podium Interaction Management inbox, with role-based access for frontline responders and a staged internal rollout to train staff on message handling. The program emphasized consistent handling of web-sourced interactions and maintaining a central record of customer touchpoints within the sales and service processes.
|
WindowPRO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at WindowPRO
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Sales | Director | Finance | ||||
| Operations Manager | Manager | Finance | ||||
| General Sales Manager | Manager | Sales |
Apps Being Evaluated by WindowPRO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||