Windstar Cruises
2101 4th Avenue Suite 210,
Seattle, 98121, WA,
United States
Seattle, 98121, WA,
United States
1 206-733-2703
Leisure and Hospitality
Windstar Cruises Technographics
Windstar Cruises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Windstar Cruises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Windstar Cruises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Windstar Cruises has purchased the following applications: Adonis Personnel Manager for Core HR in 2013, SABRE Synxis Guest Connect for Reservation and Booking Management in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Windstar Cruises is running and its propensity to invest more and deepen its relationship with Adonis , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Windstar Cruises revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Windstar Cruises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Windstar Cruises Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adonis | Legacy | Adonis Personnel Manager | Core HR | HCM | n/a | 2013 | 2013 |
In 2013 Windstar Cruises implemented Adonis Personnel Manager as a centralized Workforce Management solution to plan, manage and communicate the year round crew rotation schedule. The deployment used Adonis Personnel Manager together with the company payroll system to operationalize scheduling for 55 functions across all vessels and to consolidate personnel records and payroll inputs into a single crew administration workflow.
Configuration focused on personnel management and rostering capabilities, including multi-role crew assignment, cyclical rotation planning, schedule publishing and automated notification workflows. The implementation leveraged Workforce Management capabilities for crew qualification tracking, time and attendance capture aligned to payroll inputs, and a rules-based engine for rotation constraints and minimum rest periods consistent with maritime operational needs.
Integrations were limited to the onboard and shore-side payroll interface and internal HR records, enabling a continuous data flow between crew schedules and payroll processing. Operational coverage extended across the entire fleet, supporting shore-side HR, crewing teams and onboard operations through a single system of record for assignments and availability.
Governance emphasized standardizing HR processes across the fleet to ensure Maritime Labor Convention 2006 compliance, including role-based access, approval workflows for rotations and maintained audit trails for certification and work histories. Rollout was fleet-wide, with process alignment for crewing, HR and payroll teams to maintain consistent compliance controls and schedule transparency.
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Payroll | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Windstar Cruises implemented SABRE Synxis Guest Connect on its public website as the customer-facing booking engine. Sabre Synxis Guest Connect is deployed as the companys Reservation and Booking Management platform to handle online reservations and guest interactions through the web channel.
The implementation centers on a hosted booking engine and guest connect modules, providing real time availability and inventory control, rate and fare management, booking flow orchestration, and guest profile capture and management. The SABRE Synxis Guest Connect configuration is aligned with standard Reservation and Booking Management workflows including search and availability, booking creation and modification, and confirmation and notification processes.
Operationally the solution is integrated into Windstar Cruises website front end and serves the reservations, e-commerce, and customer service functions. The scope covers online direct bookings and supports the companys sales and reservation teams in managing inventory and guest records through the Sabre Synxis Guest Connect interface.
Governance for the deployment emphasizes centralized online booking operations, with configuration and content managed to maintain consistent booking flows across itineraries. The narrative reflects a web first deployment of SABRE Synxis Guest Connect as Windstar Cruises Reservation and Booking Management backbone.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Windstar Cruises deployed Microsoft 365 as its corporate Collaboration platform to standardize communication and content workflows across the organization. The Microsoft 365 deployment serves the company website and internal teams, establishing a cloud-first tenant that supports enterprise email, document management, and team collaboration for roughly 1,000 employees in the leisure and hospitality business.
Microsoft 365 implementation at Windstar Cruises centers on Collaboration capabilities such as Exchange Online for email, SharePoint Online for content and intranet pages, OneDrive for personal file storage, Microsoft Teams for real-time collaboration, and the Office productivity suite for authoring. The implementation uses tenant-level administration and identity management consistent with Microsoft 365 deployments, enabling centralized provisioning, policy enforcement, and role-based access for corporate communications, marketing, guest operations, and other business functions, and the Microsoft 365 footprint is referenced within the company website source as part of content and collaboration workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Windstar Cruises
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Windstar Cruises Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Windstar Cruises IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Windstar Cruises digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Windstar Cruises Technographics
Windstar Cruises is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $550.0 million.
Windstar Cruises operates a diverse technology stack with applications such as
Adonis Personnel Manager, SABRE Synxis Guest Connect and Microsoft 365,
covering areas like Core HR, Reservation and Booking Management and Collaboration.
Windstar Cruises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adonis, SABRE and Microsoft.
Windstar Cruises recently adopted applications including
Vergic Engage in 2021, Salesforce Sales Cloud in 2021 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Windstar Cruises’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Windstar Cruises’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Windstar Cruises technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.