Raleigh, 27603-9270, NC,
United States
Wingswept Properties Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wingswept Properties and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Wingswept Properties employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wingswept Properties has purchased the following applications: Microsoft 365 for Collaboration in 2019, Cytracom Platform for Content Management in 2020, DeskDirector for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wingswept Properties is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Cytracom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wingswept Properties revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wingswept Properties intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cytracom | Legacy | Cytracom Platform | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Wingswept Properties standardized on the Cytracom Platform as its go-to voice offering for customers, aligning the deployment with the Content Management category and centralizing customer communications at the small Construction and Real Estate firm. The decision placed the Cytracom Platform into the firm’s core operations, formalizing voice and messaging as managed application capabilities for client-facing workflows.
The implementation focused on centralized provisioning and scale of unified communications functionality, with configuration work targeting voice provisioning, call routing, and administration of user access and service profiles. Use of Cytracom messaging and shared inbox features for customer communications is inferred from testimonial and partner video evidence, and the narrative reflects typical Content Management capabilities such as message consolidation and shared inbox workflows.
Operational coverage emphasized customer-facing teams and multi-client provisioning workflows to simplify service delivery and scale UC services across Wingswept Properties’ client base. Governance centered on centralized administration of communication policies and a structured rollout to bring voice and messaging under a single platform, and the vendor relationship is highlighted on Cytracom’s partner resources pages.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DeskDirector | Legacy | DeskDirector | Customer Support | CRM | n/a | 2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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