Thackerville, 73459, OK,
United States
WinStar World Casino and Resort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by WinStar World Casino and Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 WinStar World Casino and Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WinStar World Casino and Resort has purchased the following applications: Agilysys LMS for Hotel Property Management in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WinStar World Casino and Resort is running and its propensity to invest more and deepen its relationship with Agilysys , Ticketmaster , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WinStar World Casino and Resort revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WinStar World Casino and Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys LMS | Hotel Property Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 WinStar World Casino and Resort operated Agilysys LMS as its Hotel Property Management application. Operational use of Agilysys LMS is documented through frontline roles at the Thackerville, Oklahoma property covering at least September 2013 through June 2016, reflecting sustained adoption by hotel and VIP guest services staff.
Agilysys LMS was used for core lodging management workflows including nightly audit duties, guest folio posting and guest ledger adjustments, reservation booking and modification, and recurring operational reporting. Daily reports generated from Agilysys LMS included inventory, guest credit limits, daily arrivals, and special guest requests, indicating configuration for both accounting and front desk operational controls within the Hotel Property Management category.
The implementation supported operational coordination between the hotel front desk, VIP Guest Services and the Player Development Casino Host Department, including reliance on Ballys player tracking information to identify suite upgrade eligibility. Agilysys LMS therefore functioned as a hub for hotel operations that interfaced procedurally with casino-host processes and guest loyalty data to enable upgrade decisions and reservation handling.
Governance and operational controls were embedded in day-to-day workflows, with night audit leads using Agilysys LMS to post charges and enforce guest confidentiality consistent with casino privacy guidelines. System use emphasized transactional accuracy and auditability across guest services, night audit, reservations and player development functions within the single-property Hotel Property Management deployment.
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Point Of Sale | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2008 | 2008 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2023 | 2023 |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2014 | 2014 |
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DDoS Protection | CyberSecurity |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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