London, W1K 7AG,
United Kingdom
Winterbrook Estate Agents Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Winterbrook Estate Agents and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 Winterbrook Estate Agents employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Winterbrook Estate Agents has purchased the following applications: Yomdel Live Chat for Chatbots and Conversational AI in 2020, Acquaint CRM for Construction CRM in 2018, Rackspace Cloud for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Winterbrook Estate Agents is running and its propensity to invest more and deepen its relationship with Yomdel , LiveChat, Inc. , Bright Logic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Winterbrook Estate Agents revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Winterbrook Estate Agents intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yomdel | Legacy | Yomdel Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Winterbrook Estate Agents implemented Yomdel Live Chat on its public website. The deployment uses Yomdel Live Chat as a website-embedded customer engagement layer, classified under Chatbots and Conversational AI, to facilitate real-time visitor conversations and capture contact details for property enquiries.
The implementation is structured as a lightweight widget integrated into the site front-end and administered via the Yomdel SaaS dashboard, supporting conversational workflows, automated triage and message routing to on‑staff agents. Operational scope is customer-facing, covering sales and lettings enquiry handling and basic customer service interactions, with configuration focused on lead capture, conversation transcripts, and agent handover workflows managed by the firm’s small internal team.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bright Logic | Legacy | Acquaint CRM | Construction CRM | CRM | n/a | 2018 | 2018 |
In 2018, Winterbrook Estate Agents implemented Acquaint CRM from Bright Logic. The deployment addressed Customer Relationship Management needs for a small UK estate agency with eight employees, centralizing contact, customer and transaction records to support sales and after-sales processes. Acquaint CRM was delivered as a cloud-accessible application provisioned by Bright Logic for use by office and mobile staff.
Configuration emphasized contact management, sales pipeline tracking, property record association and after-sales care workflows, aligning the application to estate agency routines. No third party integrations were specified in the customer details, and customer reports indicate the after sales care has been superb and allowed quick integration of the software into day to day business processes. Governance and rollout centered on embedding Acquaint CRM into sales and customer service routines through vendor-led support and user training to operationalize the system across the firm.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Winterbrook Estate Agents implemented Rackspace Cloud to host its public website. Rackspace Cloud is used as Application Hosting and Computing Services for Winterbrook Estate Agents, supporting online property listings, marketing pages, and customer contact forms for the UK firm.
The deployment focuses on managed cloud compute and storage to deliver the web presence, using standard hosting capabilities such as virtual server instances, object storage for media, and DNS-based traffic routing. Rackspace Cloud is integrated directly with the Winterbrook Estate Agents website to serve content and handle inbound inquiries, with configuration aligned to web server provisioning, SSL termination, and availability controls consistent with Application Hosting and Computing Services. Governance and operational ownership are centralized within the small 8-employee organization, with website administration and property listing workflows coordinated across marketing and operations.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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