Decatur, 76234-1093, TX,
United States
Wise Electric Cooperative Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wise Electric Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Wise Electric Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wise Electric Cooperative has purchased the following applications: Daffron Financial Management System for ERP Financial in 2003, Microsoft 365 for Collaboration in 2022, Google Tag Manager for Tag Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wise Electric Cooperative is running and its propensity to invest more and deepen its relationship with Milsoft Utility Solutions , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wise Electric Cooperative revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wise Electric Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Milsoft Utility Solutions | Legacy | Daffron Financial Management System | ERP Financial | ERP Financial Management | n/a | 2003 | 2003 |
In 2003, Wise Electric Cooperative implemented Daffron Financial Management System as its core ERP Financial application to centralize billing and finance for the Texas cooperative. The deployment supported the cooperative environment of a 65 person utility and was positioned alongside other vendor solutions present in the utility IT landscape.
The Daffron Financial Management System implementation concentrated on billing and financial management capabilities, including customer billing, accounts receivable workflows, invoicing, and general ledger processing consistent with an ERP Financial platform. Configuration work emphasized integrated payment processing and automated billing cycles to support utility revenue collection and routine financial close activities.
Integrations documented in public materials show the Daffron billing and financial platform connected with integrated payment and IVR solutions during the initial rollout, and later additions extended customer and mobile channels plus outage and OMS integrations. The implementation was described in a DataVoice public success story, and the Daffron platform operated within an environment that also included Milsoft Utility Solutions components.
Governance and operational impact focused on customer service and field operations, with the rollout enabling expanded customer self service and reducing inbound call volumes as reported in the success story. The case also cited improved field and outage management system efficiency following the addition of outage and OMS integrations and customer channel extensions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2015 | 2015 |
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Utilities Customer Care and Billing | CRM |
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2003 | 2003 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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