Melbourne, 3051, VIC,
Australia
WISE Employment Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by WISE Employment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1150 WISE Employment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WISE Employment has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2010, JobAdder ATS for Applicant Tracking System in 2022, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WISE Employment is running and its propensity to invest more and deepen its relationship with Microsoft , JobAdder , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WISE Employment revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WISE Employment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 WISE Employment implemented Microsoft Dynamics GP as an ERP Financial application. The deployment ran on a heterogeneous Windows server estate including Windows Server 2003, 2008 and 2012 and leveraged VMware ESX 4.1 and ESXi on DELL and IBM hardware to host application and database tiers distributed across 30 remote sites.
The Microsoft Dynamics GP deployment supported finance and accounting workflows consistent with ERP Financial platforms, and day to day operational support for the MS Dynamics application servers included proactive monitoring and vendor coordination. System administration responsibilities recorded between October 2010 and November 2012 covered management of Active Directory in a Windows 2008 environment with over 30 remote site domain controllers, Exchange 2010 for 800 plus mailboxes, Lync 2010 for 600 plus users, and SharePoint 2010 servers.
Integrations and operational dependencies for Microsoft Dynamics GP were maintained with the corporate AD infrastructure, the messaging and collaboration stack including Exchange 2010 and Lync 2010, and the virtualized compute layer on ESX and ESXi, with application server monitoring integrated into run operations. Operational support also extended to other line of business servers such as Greatplanes and Chris21, indicating cohabitation of HR and vertical systems alongside the Microsoft Dynamics GP deployment, while endpoint protection was provided via Symantec Endpoint Protection.
Governance emphasized centralized system administration, proactive monitoring, and internal training and mentoring to sustain the Microsoft Dynamics GP environment. The implementation scope spanned IT operations and finance functions across all remote sites, with administration processes covering server platforms, virtualization, directory services, messaging, collaboration, application availability, and vendor engagement.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Ascender PeopleStreme eRecruit | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, WISE Employment implemented JobAdder ATS as its Applicant Tracking System, replacing Ascender PeopleStreme eRecruit. The deployment established JobAdder ATS as the primary platform for managing external candidate intake and job postings on WISE Employment's public careers pages, where open roles are surfaced and routed directly into the system.
Configuration focused on core Applicant Tracking System capabilities, including job posting and distribution, structured applicant pipelines, application intake from the careers site, and workflow orchestration for screening and interview stages. The JobAdder ATS instance was configured to capture requisition metadata and standardize hiring stages and templates across recruiting teams to ensure consistent process execution.
Operational coverage centers on WISE Employment's recruitment organization and the corporate website browse open roles experience, with the careers site integrated to funnel applicants into JobAdder ATS. This arrangement centralizes candidate records and communications inside JobAdder ATS, enabling recruiters and hiring managers to operate from a single repository for applicant tracking and status updates.
Governance activities aligned hiring manager permissions, approval workflows, and requisition templates to the JobAdder ATS model, while transitioning recruiting processes and data from Ascender PeopleStreme eRecruit into the new Applicant Tracking System. The rollout emphasized role based access controls and standardized pipelines to support coordinated hiring operations across WISE Employment's recruitment teams.
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Core HR | HCM |
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2011 | 2011 |
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Employee Self Service | HCM |
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2011 | 2011 |
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Payroll | HCM |
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2006 | 2006 |
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Time and Attendance | HCM |
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2006 | 2006 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 WISE Employment implemented Zendesk Chat to introduce Chatbots and Conversational AI into its customer engagement stack. The Zendesk Chat deployment centers on a web embedded live chat widget, using Zopim on the public website to capture inbound candidate and client inquiries and to enable agent assisted messaging.
The implementation configured conversational workflows consistent with the Chatbots and Conversational AI category, including real time chat routing, session transcripts, automated trigger responses and bot to human handoff logic. Operational coverage targeted candidate services and client facing customer service teams on the Australia website, with configuration and access managed through the Zendesk Chat administration console and chat script governance established for routing rules and canned responses.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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