Decatur, 76234, TX,
United States
Wise Health System Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wise Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Wise Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wise Health System has purchased the following applications: Infor CloudSuite HCM for Core HR in 2018, Altera Revenue Cycle for Revenue Cycle Management in 2018, MedeAnalytics Health Fabric for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wise Health System is running and its propensity to invest more and deepen its relationship with Infor , UKG , Altera Digital Health or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wise Health System revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wise Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Wise Health System implemented Infor CloudSuite HCM, a Core HR application, deploying Infor HCM CloudSuite v10 to support centralized human resources and HR reporting workflows. The engagement included post go-live operational support managed by an HRIS BI Analyst role, providing ongoing application administration and end-user assistance for the CloudSuite HCM deployment.
The implementation encompassed data warehousing and integrated reporting capabilities, with development and administration of a data warehouse to deliver on-demand reporting and dashboards. Infor CloudSuite HCM was extended with Infor Spreadsheet Designer for HRIS report templates and custom report delivery, and solutions were instrumented to surface HR demographic data for downstream use.
Integration work focused on building interfaces and reports to feed human resources demographic information to third-party applications, and developing new interfaces and reports as requested by HR business subject matter experts. Operational coverage emphasized HR business functions and HR reporting analytics, with the HRIS BI Analyst supporting incident management, troubleshooting vendor applications through full incident life cycles, and validating fixes.
Governance and process changes were realized through automated workflow updates using Infor Process Automation designer tools, and structured testing of applied patch solutions prior to production updates. The implementation narrative centers on Core HR configuration, reporting and integration architecture, process automation for HR workflows, and sustained application support driven by internal HRIS resources.
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Payroll | HCM |
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2018 | 2018 |
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Time Clock (Hardware) | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Altera Digital Health | Legacy | Altera Revenue Cycle | Revenue Cycle Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Wise Health System implemented Altera Revenue Cycle to create a single integrated patient record and consolidate revenue cycle operations across acute and ambulatory services. The initial activation occurred in August 2018 in Decatur, Texas, with a phased wider rollout into 2019 to extend module usage and operational coverage.
Implementation centered on the Sunrise Financial Manager module within Altera Revenue Cycle, configured to unify patient financial data, centralize charge capture, and standardize documentation-driven billing workflows. Configuration work emphasized mapping clinical encounters to billing events and centralizing charge reconciliation across inpatient and ambulatory workflows.
Operational coverage included finance and revenue cycle teams supporting the Decatur hospital and affiliated ambulatory clinics, where the consolidated patient record supported billing, claims preparation, and charge reconciliation. The deployment was cited as helping capture missed charges, improving documentation fidelity, and enabling rapid capture of telehealth and COVID-19 drive-through testing revenue according to the vendor case study.
Governance and rollout used a phased activation model beginning in August 2018 and expanding through 2019 to align revenue cycle workflows between acute and ambulatory services. The implementation used the Altera Revenue Cycle application and is associated with the Apps Category "".
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Revenue Cycle Management | ERP Services and Operations |
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2015 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MedeAnalytics | Legacy | MedeAnalytics Health Fabric | Analytics and BI | Analytics and BI | n/a | 2015 | 2016 |
In 2015, Wise Health System adopted MedeAnalytics Revenue Lifecycle analytics to unify clinical and financial data, an implementation that aligns with the MedeAnalytics Health Fabric platform. The deployment targeted revenue cycle management and clinical outcomes improvement across Wise Health System operations in Decatur, Texas.
The implementation used MedeAnalytics Revenue Lifecycle RCM capabilities to centralize analytics for charge capture, case mix monitoring, and readmission trend analysis, consistent with an Analytics and BI use case. MedeAnalytics Health Fabric is referenced as the platform context for these analytics, with configuration focused on blending clinical measures and financial performance for combined operational reporting.
Operational integration emphasized unifying clinical and financial data sources to enable revenue cycle and clinical quality teams to act on shared metrics, and the project scope included revenue cycle, clinical operations, and site-level reporting in Decatur, Texas. The workstream required cross-functional data mapping and cadence alignment between clinical quality and revenue cycle workflows to make analytics operational.
Governance shifted toward centralized performance reporting and routine operational reviews driven by the new analytics capability, and the vendor announced the project went live mid-2016. Rollout practices included staged analytics delivery and stakeholder alignment across revenue and clinical leadership to operationalize insights.
Outcomes cited by the vendor included improved case mix index, reduced readmissions, and better capture rates following adoption of MedeAnalytics Revenue Lifecycle analytics on the MedeAnalytics Health Fabric platform.
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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