Workable
225 Franklin St,
Boston, 2110, MA,
United States
Boston, 2110, MA,
United States
1 617-861-3548
Professional Services
Workable Technographics
Workable Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Workable and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Workable employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Workable has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Workable ATS for Applicant Tracking System in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Workable is running and its propensity to invest more and deepen its relationship with Oracle , Payhawk , Workable or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Workable revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Workable intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Workable Tech Stack and Enterprise Applications
Workable ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Workable implemented Oracle NetSuite ERP to centralize accounting and accelerate month-end financial processes. The deployment targeted ERP Financial capabilities for the finance organization, with explicit emphasis on accounts payable automation, bank reconciliation, revenue calculation, and monthly close orchestration.
The Oracle NetSuite ERP configuration established automated invoice import and accounts payable workflows sized for 5,000 to 8,000 invoices per month, implementing a two-click import and reconciliation process for invoice-to-payment readiness. Functional routines included invoice matching, automated reconciliation triggers against bank statements, and revenue calculation processes to support recurring monthly close activities.
Operational coverage concentrated on the finance team and accounts payable function, integrating bank reconciliation feeds and payment preparation workflows so reconciliations could be executed directly within the ERP. The rollout replaced manual import and reconciliation workstreams that had previously been executed by finance staff and centralized transactional controls and ledger postings within NetSuite.
Finance governance was adjusted to standardize invoice handling and reconciliation workflows within Oracle NetSuite ERP, enabling a faster close cadence. Before the implementation, manual import took about 25 hours and bank reconciliation required roughly 50 hours, and the full financial close took 45 days, after which closing the books and calculating revenues became possible every month in eight days.
|
|
|
|
|
Expense Management | ERP |
|
2024 | 2024 |
|
Workable HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Workable implemented Workable ATS on its public careers site to centralize applicant capture and hiring workflows. Workable ATS, an Applicant Tracking System, was embedded to manage job postings, candidate sourcing, screening pipelines, interview scheduling, and offer workflows for the company's recruiting function. Deployment was surfaced directly on the company website for candidate application intake and employer branding.
Configuration emphasized career site integration, role based access for hiring managers and recruiters, structured pipeline stages, and configurable evaluation workflows consistent with Applicant Tracking System capabilities. Operational scope covered recruitment operations and talent acquisition processes for the 280 employee professional services organization in the United States, consolidating candidate records and activity within Workable ATS. Governance aligned hiring approvals and interview coordination with ATS workflows, centralizing candidate data capture, pipeline orchestration, and audit logging inside the application.
|
|
|
|
|
Applicant Tracking System | HCM |
|
2021 | 2021 |
|
|
|
|
|
Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2024 | 2024 |
|
Workable AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Workable deployed Hubspot Live Chat on its public website to introduce a real time conversational layer for candidate and customer interactions. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category and is embedded across career pages and product information pages to provide immediate conversational access.
The implementation focused on the Hubspot Live Chat widget and conversational routing, implementing chatflows and canned responses to qualify inbound inquiries and capture contact data. Configuration included a shared conversations inbox, assignment rules for routing chats to recruiting and support staff, and scripted snippets to standardize replies, aligning with common Chatbots and Conversational AI functional workflows.
Operational ownership was assigned to marketing and talent acquisition teams to manage chat content and handoffs, with documented playbooks for routing, escalation and response expectations. Governance emphasized message templates, privacy notice alignment and phased content rollouts, while captured conversation data fed into existing marketing and hiring workflows for follow up and operational use.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Workable Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
Workable Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Workable eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
Workable CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Workable EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2019 | 2019 |
|
Workable ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Workable TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Workable PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
Workable IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Workable CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Workable
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP of Finance | VP | Finance | |
|
|
|
IT Administrator | Manager | IT | |
|
|
|
CEO | CXO | Finance | |
|
|
|
SVP Customer Services | VP | Customer Service | |
|
|
|
VP Customer Support & Success | VP | Customer Service | |
|
|
|
Customer Support Team Lead | Manager | Customer Service | |
|
|
|
VP Sales | VP | Sales | |
|
Apps Being Evaluated by Workable Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Workable IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Workable digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Workable Technographics
Workable is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $80.0 million.
Workable operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workable ATS and Hubspot Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Workable has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workable and HubSpot.
Workable recently adopted applications including
Payhawk Expense Management in 2024, Pinpoint ATS in 2024 and Mirakl Marketplace Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Workable’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Workable’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Workable technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.