WorkCover WA
2 Bedbrook Place, Shenton Park,
Perth, 6008, WA,
Australia
Perth, 6008, WA,
Australia
61 8 9388-5555
Government
WorkCover WA Technographics
WorkCover WA Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WorkCover WA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 96 WorkCover WA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WorkCover WA has purchased the following applications: ELMO Learning Management for Learning and Development in 2019, Chatra for Chatbots and Conversational AI in 2021, HP TRIM for Enterprise Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WorkCover WA is running and its propensity to invest more and deepen its relationship with ELMO Software , Brevo , Hewlett Packard Enterprise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WorkCover WA revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WorkCover WA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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WorkCover WA Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO Learning Management | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, WorkCover WA deployed ELMO Learning Management to centralize training and compliance tracking across the agency. WorkCover WA is a Western Australia government employer with roughly 96 employees and implemented the application to support its Learning and Development needs.
The implementation focused on core training data management activities, explicitly including data audit and entry, bulk user creation, upload report templates and the development of bespoke training reports. ELMO Learning Management was configured to serve as the authoritative training record repository and to support standard Learning and Development workflows for assignment, completion tracking and reporting.
The project documented an operational migration of training records from Alesco into ELMO, with manual audit and data entry used to reconcile and populate historical training data. Concurrent systems in use during rollout included TRIM for records management and ASANA for project coordination, while Alesco continued to serve payroll functions; ELMO became the centralized system for training data.
Governance and rollout were managed by HR personnel who liaised with internal and external stakeholders to organise training, provision user accounts and publish intranet communications promoting health and wellness initiatives. Implementation activities prioritized user provisioning, report generation and operational readiness of ELMO Learning Management for the agency’s Learning and Development function.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | Chatra | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, WorkCover WA deployed Chatra on its public website to provide conversational support for citizens and stakeholders. The Chatra implementation follows typical Chatbots and Conversational AI deployment patterns, implemented as a web embedded chat widget and configured to handle live chat sessions, automated greeting messages, visitor tracking, and offline message capture.
Operational scope was focused on the public website and customer service function, with configuration oriented to government service inquiries and communications workflows. Administrative governance included role based access to the Chatra console, scripted responses and routing rules to channel conversations to service staff, and retention of chat transcripts for case follow up. WorkCover WA Chatra Chatbots and Conversational AI supports the customer service and communications teams on the website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hewlett Packard Enterprise | Legacy | HP TRIM | Enterprise Content Management | Content Management | n/a | 2019 | 2019 |
In 2019 WorkCover WA implemented HP TRIM as its Enterprise Content Management platform. HP TRIM was established as the agency's centralized records and document management system to support statutory retention schedules, structured document capture and information lifecycle control, positioning the application to serve records management and corporate information governance functions.
Configuration emphasized records capture, metadata classification, retention scheduling and audit logging, reflecting core Enterprise Content Management capabilities. Functional modules implemented included document and file intake, metadata taxonomy enforcement, role based access control and disposition workflows, with automation applied to capture workflows and audit trail generation. HP TRIM was configured to manage HR records, case files and corporate documentation with permissions aligned to internal stewardship responsibilities.
HP TRIM operated alongside other systems in the agency information ecosystem, including ELMO for training data, ALESCO for payroll records and ASANA for project tracking, with TRIM used for formal records capture and long term retention while those systems handled transactional HR, payroll and project workflows. Operational coverage included records activities at the Shenton Park site and HR records processes executed by agency staff who had previously supported data audit, user creation and bulk upload tasks for training and payroll systems. The deployment reflects an integrated information management posture that separates transactional systems from the central records repository.
Governance controls were implemented to enforce role based access, retention schedules and audit reporting, and processes were established for user provisioning and bulk data uploads consistent with the agency's earlier work to migrate training data into ELMO from Alesco. Operational workflows formalized handoffs between HR, records officers and business units for training records and payroll related documentation. HP TRIM functions as the Enterprise Content Management backbone supporting records and information governance at WorkCover WA.
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at WorkCover WA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by WorkCover WA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD WorkCover WA Technographics
WorkCover WA is a Government organization based in Australia,
with around 96 employees and annual revenues of $19.0 million.
WorkCover WA operates a diverse technology stack with applications such as
ELMO Learning Management, Chatra and HP TRIM,
covering areas like Learning and Development, Chatbots and Conversational AI and Enterprise Content Management.
WorkCover WA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ELMO Software, Brevo and Hewlett Packard Enterprise.
WorkCover WA recently adopted applications including
Chatra in 2021, ELMO Learning Management in 2019 and HP TRIM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WorkCover WA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates WorkCover WA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WorkCover WA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.