Workopolis
720 King St W,
Toronto, M5V 2T3, ON,
Canada
Toronto, M5V 2T3, ON,
Canada
1 AÂ 416-957-8236AÂ AÂ AÂ
Consumer Packaged Goods
Workopolis Technographics
Workopolis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Workopolis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Workopolis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Workopolis has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Oracle NetSuite CRM for CRM in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Workopolis is running and its propensity to invest more and deepen its relationship with LivePerson , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Workopolis revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Workopolis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Workopolis Tech Stack and Enterprise Applications
Workopolis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Workopolis deployed LivePerson Conversational Cloud on its website. The LivePerson Conversational Cloud implementation is categorized as Chatbots and Conversational AI and was embedded into the consumer-facing web experience to support online customer interactions.
The deployment focused on conversational interfaces typical for the Chatbots and Conversational AI category, including a web chat widget, automated messaging workflows, intent-based routing, session management, and agent handoff capabilities. Configuration work emphasized conversational scripting, targeting rules for when automated handling yields to human agents, and realtime monitoring dashboards for digital engagement teams.
Operational scope centered on the company website and the customer engagement function, with the platform servicing web-originated inquiries and integrating into front-end web flows. Governance elements described included conversational content management, escalation workflows for agents, and process changes to support continuous updates to messaging scripts and routing policies.
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Workopolis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Workopolis deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Public web assets on workopolis.com indicate active use of Google Workspace, reflecting a cloud hosted SaaS deployment for corporate email and productivity.
The Google Workspace (Formerly Google G-Suite) implementation centered on core collaboration modules, including Gmail for corporate mail routing, Calendar for scheduling, Drive and Docs for shared file storage and real time co authoring, and Meet for virtual meetings, all governed through the Google Admin console. Configuration activities emphasized user provisioning, group based access controls, shared drive setup, and document sharing policies that align with standard Collaboration workflows for content creation and version control.
Operational scope covered business functions such as HR, marketing, recruiting, and product teams, with organization wide administrative controls applied at the tenant and group level. Governance was enforced through centralized admin policies and data retention settings within Google Workspace, and the public website footprint verifies the tenant is in use for corporate communication and collaboration.
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Workopolis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2005 | 2005 |
In 2005, Workopolis implemented Oracle NetSuite CRM. The deployment was scoped to the company’s Canadian consumer packaged goods operations and targeted core commercial functions across sales, marketing, and customer service.
Oracle NetSuite CRM was configured to provide contact and account management, lead and opportunity management, pipeline and sales forecasting workflows, case management for customer service, activity and task tracking, and centralized reporting and dashboards. The implementation emphasized workflow automation and role based access controls to align system behavior with standardized commercial processes and approval paths.
Operational governance included a centralized CRM administration function, data hygiene and master data stewardship processes, and a phased rollout with team level onboarding and training across sales, marketing, and service groups. The deployment positioned Oracle NetSuite CRM as the primary system for customer records, pipeline orchestration, and cross functional commercial activity tracking within Workopolis in Canada.
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Customer Support | CRM |
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2018 | 2018 |
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Workopolis TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Workopolis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Workopolis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President | CXO | Finance | |
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Vice President, Marketing and Corporate Development | VP | Marketing | |
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VP Business Development | VP | Sales | |
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Apps Being Evaluated by Workopolis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Workopolis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Workopolis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Workopolis Technographics
Workopolis is a Consumer Packaged Goods organization based in Canada,
with around 250 employees and annual revenues of $50.0 million.
Workopolis operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite CRM,
covering areas like Chatbots and Conversational AI, Collaboration and CRM.
Workopolis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Google and Oracle.
Workopolis recently adopted applications including
OneTrust Cookie Consent in 2021, Amazon EC2 in 2020 and Google Workspace (Formerly Google G-Suite) in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Workopolis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Workopolis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Workopolis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.