Plymouth, 55441, MN,
United States
World Data Products Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by World Data Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 World Data Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that World Data Products has purchased the following applications: Everest ERP for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems World Data Products is running and its propensity to invest more and deepen its relationship with ERP Focus , Google , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing World Data Products revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for World Data Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ERP Focus | Legacy | Everest ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, World Data Products implemented Everest ERP within its ERP Financial environment. Everest ERP was used as the primary system to capture incoming purchase order inventory totals and to support the processing of sales orders as part of routine inventory audit activities.
Configuration focused on inventory management and order entry workflows, with staff entering inventory totals into Everest ERP and assisting with sales order placement and processing. Functional coverage included inventory receipt recording, order-to-cash entry, and audit trail support, reflecting typical ERP Financial transactional capabilities.
Operational scope centered on the Minnetonka, MN site, where warehouse personnel, an Inventory Manager, shipping and receiving teams, and auditors interacted with Everest ERP. Governance responsibilities included inventory record validation and audit supply management performed alongside the Inventory Manager, embedding audit and data entry controls into the operational workflow.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, World Data Products implemented LiveChat as a Chatbots and Conversational AI solution on its public website. The deployment embedded the LiveChat customer-facing chat widget on product and support pages to enable synchronous customer interactions for a manufacturing firm with approximately 100 employees.
Configuration focused on core Chatbots and Conversational AI capabilities, including a website-embedded chat interface, canned responses and routing rules to align inbound inquiries with sales and technical support workflows. The implementation leveraged LiveChat administrative features for agent management, session transcript capture, and basic operational reporting to support cross-functional customer service and inside sales activities.
Operational scope was the corporate website, impacting customer service and sales functions, with governance centered on consolidated chat ownership within support teams and the use of standardized response templates and escalation pathways. LiveChat was instrumented on wdpi.com to handle inbound web conversations and to retain interaction records in the LiveChat platform for ongoing operational review.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 World Data Products implemented Microsoft 365. World Data Products uses Microsoft 365 for Collaboration to support corporate productivity and internal communications, and the deployment is surfaced on the company website.
The implementation centers on standard Collaboration functional modules such as cloud email, document collaboration, cloud file storage and real-time communication tools. Operational coverage is company-wide for business functions including engineering, operations and administrative teams across the United States, with governance organized through centralized tenant administration and user lifecycle management to control provisioning and access.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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