Worten
Avenida Vitor Fonseca 4,
Carnaxide, 2790-045,
Portugal
Carnaxide, 2790-045,
Portugal
351 21 015 5222
Manufacturing
Worten Technographics
Worten Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Worten and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Worten employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Worten has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Oracle Retail (ex Retek) for Retail Management in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Worten is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Worten revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Worten intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Worten Tech Stack and Enterprise Applications
Worten ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Worten implemented SAP S/4 HANA as its core ERP Financial application. The SAP S/4 HANA deployment was positioned to centralize finance functions while aligning with supply chain modernization efforts at the retailer reporting to the CIO, Sales leadership, and Distribution Center Directors, with the program team staffed by business owners, product owners, solution designers, developers, QA, and support resources based in Lisbon.
The implementation covered standard ERP Financial capabilities consistent with the category, including centralized financial accounting, accounts payable and receivable workflows, and period close orchestration, configured to interoperate with Worten’s supply chain systems. SAP S/4 HANA was integrated into project plans that also included an RFID program covering Distribution Center to 210 stores, with RFID development phases executed on AWS Cloud and a pilot then roll out to stores, creating defined integration points between transactional retail flows and the ERP Financial ledger.
Governance for the SAP S/4 HANA program was embedded into a Project Management Office, which implemented tools, templates, project portfolio management, and strategic planning processes. Delivery methods relied on Agile, Scrum, and Kanban practices, including daily meetings, sprint planning, reviews, retrospectives, burndown tracking, product backlog management, and use of Jira Advanced Roadmap for stakeholder communication and roadmap alignment across finance, sales, and distribution functions.
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Worten ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Worten implemented Oracle Retail (ex Retek) as its core Retail Management platform across stores in Portugal and Spain. Oracle Retail (ex Retek) was provisioned to support store and sales operation and to serve as the primary transactional system for in store commerce workflows.
The implementation centered on a lead in store sales application that consolidated online marketplace availability in store, insurance processing, simultaneous delivery scheduling with technicians, mandatory AC installation requirements complying with local regulations, and discounts and reports management with third party suppliers. Labels application development was integrated with Oracle Retail (ex Retek) and deployed to all stores in the network. The environment has processed more than 2,200,000 successful cart transactions, including over 1,300,000 completed since July 2019 during the pandemic.
Architecturally the solution emphasized browser exposed APIs and a services layer built on REST and SOAP interfaces, and included the first mobile implementation of in store sales through a WPA approach with focus on browser APIs such as the Barcode Detection Api. The deployment required extensive integrations with SONAE and partner systems to enable marketplace, fulfillment, warranty and supplier report workflows. Operational telemetry was captured by a custom log like application that issues configurable threshold alerts and forwards events to Microsoft Teams for cross department visibility.
Development and operational practices combined DevOps with PHP and Laravel backend engineering, front end work in HTML5 CSS and JavaScript, and API development to support both REST and SOAP endpoints. Governance covered store rollout and production support workflows, with the alerting platform enabling rapid notification to support teams and other departments in real time. Oracle Retail (ex Retek) functions as the transactional backbone for Worten within the Retail Management category.
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Worten Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Worten implemented Microsoft 365 as its primary Collaboration platform. The deployment is visible on the company website and supports Worten's 4000 employee organization headquartered in Portugal.
The Microsoft 365 implementation centers on Collaboration and productivity capabilities typical for the category, including cloud email, team collaboration, document libraries, and cloud file storage, aligned with corporate communications and knowledge management workflows. Microsoft 365 services are surfaced in web-facing contexts on the Worten site, indicating integration of collaboration assets with public content or employee-facing web portals.
Operational scope covers corporate functions such as communications, marketing, IT, and customer support, with Microsoft 365 used for content authoring, document management, and cross-team collaboration. Governance is likely structured around tenant-level administration and identity management practices common to Microsoft 365, supporting role-based access and lifecycle controls for documents and teams. Worten Microsoft 365 Collaboration supports internal collaboration and knowledge sharing across the organization.
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Worten Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Worten eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2024 | 2024 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Worten SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2023 | 2024 |
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Worten CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Worten ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Worten PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Migration | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Worten IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Worten
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Worten Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Worten IT executives and key decision makers. This section highlights Worten's latest recorded technology evaluations, including Mirakl Marketplace Platform for eCommerce on 2024-11-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Worten digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Worten Technographics
Worten is a Manufacturing organization based in Portugal,
with around 4000 employees and annual revenues of $1.10 billion.
Worten operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle Retail (ex Retek) and Microsoft 365,
covering areas like ERP Financial, Retail Management and Collaboration.
Worten has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Microsoft.
Worten recently adopted applications including
Mirakl Ads in 2025, Octopia Marketplace Ecosystem in 2024 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Worten’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Worten’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Worten technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.