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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Wright Express Fueling Solutions Tech Stack and Enterprise Applications

Wright Express Fueling Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Wright Express Fueling Solutions implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to enable real-time visitor engagement. Salesforce Chat is deployed in the Chatbots and Conversational AI category and is used to drive site-based customer service and inquiry handling for the organization. The deployment is focused on the web channel and is scaled to a lightweight operator model consistent with a small support footprint. Configuration emphasizes the web chat widget, presence-based routing to live agents, session transcript capture, and scripted response templates to standardize interactions. Governance is enforced through chat queue configuration and basic agent routing rules, with rollout and operational management centered on the website support workflow. Salesforce Chat (formerly Salesforce Live Agent) provides the conversational interface and agent console capabilities required for continuous web engagement in the Chatbots and Conversational AI space.
Wright Express Fueling Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoca Legacy Invoca Call Tracking Call Tracking and Recording CRM n/a 2018 2018
In 2018, Wright Express Fueling Solutions implemented Invoca Call Tracking on its public website. The deployment embedded Invoca Call Tracking tagging across site pages to capture inbound phone sessions, aligning the company with the Call Tracking and Recording category. The configuration emphasizes session-level call attribution, recorded call capture, and call analytics tied to web interactions, providing structured call data for marketing and sales workflows. Governance centered on site-level tagging rollout and configuration of attribution and recording rules, with operational ownership focused on web analytics and customer engagement functions.
Customer Experience CRM 2021 2021
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2018 2018
Wright Express Fueling Solutions ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2022 2022
In 2022 Wright Express Fueling Solutions deployed New Relic APM on their public website, establishing a small-scale Application Performance Management footprint focused on web performance visibility. The deployment centers on New Relic APM as the primary monitoring tool for the company website, providing continuous telemetry for customer-facing pages and server-side application processes. The implementation uses standard APM agent instrumentation across the website stack, combining browser monitoring for front-end performance with application agents for server-side transaction tracing and error capture. Configuration emphasizes real-time performance monitoring, distributed transaction traces, error analytics, and role-based dashboards to surface slow transactions and exceptions relevant to web operations. Operational coverage is narrowly scoped to the company website and the teams maintaining it, aligning business function impact to web operations and customer-facing digital experience. Governance includes centralized dashboards and alerting workflows to drive incident detection and remediation, with lightweight rollout and ongoing instrumentation managed by the site owners using New Relic APM.
Wright Express Fueling Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Wright Express Fueling Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Wright Express Fueling Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Wright Express Fueling Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wright Express Fueling Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wright Express Fueling Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Wright Express Fueling Solutions Technographics
Wright Express Fueling Solutions is a Professional Services organization based in United States, with around 1 employees and annual revenues of $1.0 million.
Wright Express Fueling Solutions operates a diverse technology stack with applications such as Salesforce Chat (formerly Salesforce Live Agent), Invoca Call Tracking and New Relic APM, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and Application Performance Management.
Wright Express Fueling Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Invoca and New Relic.
Wright Express Fueling Solutions recently adopted applications including comScore Activation in 2022, Microsoft Clarity in 2022 and New Relic APM in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wright Express Fueling Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Wright Express Fueling Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wright Express Fueling Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.