AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

WTS Paradigm Tech Stack and Enterprise Applications

WTS Paradigm ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012, WTS Paradigm implemented Intuit Quickbooks Enterprise as its core ERP Financial application. The implementation focused on Quickbooks bookkeeping functions and reporting to support the finance and accounting teams at the 100-employee professional services firm. Intuit Quickbooks Enterprise was configured to centralize the chart of accounts, maintain the general ledger, and standardize accounts payable and accounts receivable workflows, supporting month-end bookkeeping and management reporting. Configuration and governance work emphasized standardized reporting templates, role-based access and audit trails to enforce bookkeeping controls, and formalized reporting ownership to align the ERP Financial application with the companys professional services billing and financial reporting processes.
ERP Financial ERP 2018 2018
WTS Paradigm Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, WTS Paradigm implemented Microsoft 365 for Collaboration to support internal communications, document management, and client delivery functions across the professional services firm. Microsoft 365 is used on their website and across employee desktops to centralize email, calendaring, and shared document access while aligning Collaboration with business operations. Configuration emphasized standard Collaboration modules including Exchange Online for mail, SharePoint Online for shared libraries, OneDrive for file sync, and Microsoft Teams for chat and meetings, reflecting a typical collaboration architecture for a roughly 100 person services firm. Integrations focused on embedding Microsoft 365 content and authentication flows into the public site as noted, and operational coverage spanned consulting and operations departments. Governance centered on subscription management, information classification, retention settings, and role based access control to align operational processes with Microsoft 365 security and compliance capabilities.
WTS Paradigm CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2017 2017
In 2017, WTS Paradigm implemented Zendesk Service as its Customer Support platform. The deployment places Zendesk Service on the WTS Paradigm website to capture inbound customer inquiries through a web-embedded support flow and route those interactions into a centralized ticketing queue. Functional capabilities deployed align with standard Customer Support workflows, including web ticket capture, agent-facing ticket management, triage and assignment queues, and a knowledge base for self-service. Operational coverage focuses on client-facing professional services teams within the United States, consolidating customer interactions into Zendesk Service to standardize request intake and handling. Governance and process configuration emphasize centralized triage, assignment and escalation workflows, together with agent console configuration and knowledge management to support consistent responses. The implementation positions WTS Paradigm to use Zendesk Service as the primary Customer Support system surfaced on its public website.
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
WTS Paradigm PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
WTS Paradigm IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2019 2019
WTS Paradigm CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at WTS Paradigm

First Name Last Name Title Function Department Email Phone
Founder CXO Finance
Senior Manager of Software Development Manager IT
CEO CXO Finance

Apps Being Evaluated by WTS Paradigm Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WTS Paradigm IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WTS Paradigm digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD WTS Paradigm Technographics
WTS Paradigm is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.
WTS Paradigm operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Microsoft 365 and Zendesk Service, covering areas like ERP Financial, Collaboration and Customer Support.
WTS Paradigm has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Microsoft and Zendesk.
WTS Paradigm recently adopted applications including Leaseweb Cloud in 2019, Sage Intacct in 2018 and Salesforce Pardot in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WTS Paradigm’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates WTS Paradigm’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WTS Paradigm technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.