Wyndham Capital Mortgage Partners
4064 Colony Rd. Morrocroft Floor 2,
Charlotte, 28211, NC,
United States
Charlotte, 28211, NC,
United States
1 888-923-9911
Banking and Financial Services
Wyndham Capital Mortgage Partners Technographics
Wyndham Capital Mortgage Partners Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wyndham Capital Mortgage Partners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Wyndham Capital Mortgage Partners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wyndham Capital Mortgage Partners has purchased the following applications: Microsoft 365 for Collaboration in 2016, Gateless AI Mortgage for Intelligent Document Processing in 2020, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wyndham Capital Mortgage Partners is running and its propensity to invest more and deepen its relationship with Microsoft , Gateless , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wyndham Capital Mortgage Partners revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wyndham Capital Mortgage Partners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wyndham Capital Mortgage Partners Tech Stack and Enterprise Applications
Wyndham Capital Mortgage Partners Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Wyndham Capital Mortgage Partners deployed Microsoft 365 to provide Collaboration capabilities across the organization. The deployment is recorded in public site metadata as Microsoft 365, indicating a corporate adoption of Microsoft collaboration and productivity tooling for a workforce of approximately 650 employees in the banking and financial services sector.
The Microsoft 365 implementation centers on collaboration and productivity modules common to the platform, including cloud email and calendaring, document management and file sync, and team collaboration services to support internal communication and project work. Microsoft 365 is used to enable secure document sharing, centralized mailbox management, and persistent team spaces that align with corporate collaboration requirements.
Operational coverage spans enterprise business functions typical for a mortgage lender, including sales, operations and loan processing, finance, compliance, and corporate communications, with Microsoft 365 supporting day to day collaboration and information exchange. Administration and governance are implemented using centralized tenant controls, role based user provisioning, and policy driven access and retention settings to enforce security and compliance across user groups.
Rollout and management practices are structured around tenant level administration and ongoing governance, with configuration focused on enterprise email, document lifecycle, and team collaboration capabilities. Wyndham Capital Mortgage Partners Microsoft 365 Collaboration supports the companys core business functions by providing a standardized platform for communication, document management, and secure collaboration.
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Wyndham Capital Mortgage Partners Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gateless | Legacy | Gateless AI Mortgage | Intelligent Document Processing | Content Management | n/a | 2020 | 2020 |
In 2020, Wyndham Capital Mortgage implemented Gateless AI Mortgage as an Intelligent Document Processing solution to extend its automation footprint across loan origination and back office mortgage processing. The deployment was positioned within production operations to accelerate document-centric workflows and reduce manual intervention among operations employees, aligning with Wyndham’s ongoing automation strategy and continuous robotic process automation practices.
Gateless AI Mortgage was configured to provide core Intelligent Document Processing capabilities, including high-volume document ingestion, machine vision optical character recognition, automated document classification, data extraction and field-level validation, and cognitive robot orchestration to drive downstream decisioning. The implementation emphasized embedded mortgage domain rules and configurable extraction models to handle the variability and complexity of mortgage documentation.
Operationally the system was integrated into Wyndham’s loan processing workflows and back-office exception handling, operating alongside existing automation controls and RPA controllers to push processing deeper into loan lifecycle stages where document complexity previously limited automation. Deployment scope focused on loan origination and back-office servicing functions and was designed to interface with document repositories, workflow queues, and cognitive exception routing to support operational throughput.
Governance and rollout centered on extending Wyndham’s automation governance, with configuration controls, validation checkpoints and exception workflows to remove menial tasks from staff and tighten quality gates. Explicit outcomes cited in the deployment included improved scale on new loan volume, lower operational costs passed to consumers, increased processing speed and accuracy, and reduced loan defects, with the solution operating in production to support further expansion of cognitive automation capabilities.
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Wyndham Capital Mortgage Partners CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016 Wyndham Capital Mortgage Partners implemented Hotjar to augment its Customer Experience capabilities on the company website. The deployment focused on client side behavior capture using Hotjar, positioning Hotjar as a behavioral analytics and on-site feedback layer for web channels.
The implementation leverages Hotjar session recordings, heatmaps, conversion funnel analysis, and on-site feedback polls and surveys to observe navigation across mortgage product pages and application flows. Hotjar was configured to collect qualitative user signals and to surface friction points in form flows and content engagement, reflecting standard Customer Experience functional modules for behavioral insight and feedback orchestration.
Deployment architecture is based on a JavaScript tag embedded in public site pages, with typical rollouts managed through a web tag management approach and environment-specific snippet configuration. Operational coverage includes marketing, UX, product, and digital analytics teams, who use Hotjar data to prioritize content and UX adjustments and to validate customer interaction hypotheses.
Governance and controls were applied within the Hotjar account to manage sampling, session retention, and role based access for reviewers, aligning review workflows across marketing and UX stakeholders. The implementation centers Wyndham Capital Mortgage Partners Hotjar usage on the website, maintaining a straightforward instrumented analytics layer for Customer Experience.
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Wyndham Capital Mortgage Partners ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Wyndham Capital Mortgage Partners PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Wyndham Capital Mortgage Partners TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Wyndham Capital Mortgage Partners PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Wyndham Capital Mortgage Partners IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Wyndham Capital Mortgage Partners CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Wyndham Capital Mortgage Partners
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Compliance Monitoring and Testing | Director | Finance | |
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Director of Processing | Director | Finance | |
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SVP of Risk and Compliance | VP | Risk | |
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Director of Transformation | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Wyndham Capital Mortgage Partners Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wyndham Capital Mortgage Partners IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wyndham Capital Mortgage Partners digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Wyndham Capital Mortgage Partners Technographics
Wyndham Capital Mortgage Partners is a Banking and Financial Services organization based in United States,
with around 650 employees and annual revenues of $190.0 million.
Wyndham Capital Mortgage Partners operates a diverse technology stack with applications such as
Microsoft 365, Gateless AI Mortgage and Hotjar,
covering areas like Collaboration, Intelligent Document Processing and Customer Experience.
Wyndham Capital Mortgage Partners has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Gateless and Contentsquare.
Wyndham Capital Mortgage Partners recently adopted applications including
Amazon EC2 in 2022, Insightly Unbounce Conversion Intelligence Platform in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wyndham Capital Mortgage Partners’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wyndham Capital Mortgage Partners’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wyndham Capital Mortgage Partners technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.