Wyndham Hotels & Resorts
22 Sylvan Way,
Parsippany, 7054, NJ,
United States
Parsippany, 7054, NJ,
United States
1 973-753-6000
Leisure and Hospitality
Wyndham Hotels & Resorts Technographics
Wyndham Hotels & Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wyndham Hotels & Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Wyndham Hotels & Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wyndham Hotels & Resorts has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2016, Sterling Background Check for BackGround Screening in 2017, Sojern for Guest Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wyndham Hotels & Resorts is running and its propensity to invest more and deepen its relationship with Oracle , IgniteTech , Colppy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wyndham Hotels & Resorts revenues, which have grown to $1.41 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wyndham Hotels & Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wyndham Hotels & Resorts Tech Stack and Enterprise Applications
Wyndham Hotels & Resorts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Wyndham Hotels & Resorts implemented Oracle e-Business Suite Accounts Payable as part of an AP Automation initiative. The deployment ran on Oracle EBS 12.1.3 inside an Oracle Financials environment that included AP, GL, AR, SLA, Cash Management and AGIS Inter Company components.
The implementation encompassed Accounts Payable functionality alongside broad financial and project-oriented modules such as General Ledger, Projects, Project Contracts, Project Management, Project Costing, Project Billing, Revenue, Accounts Receivable and Fixed Assets. Technical delivery relied on Oracle development tools including SQL, PL/SQL, Oracle Forms, Oracle Reports, XML Publisher and Oracle Workflow Builder, with development of interface components using Oracle APIs, stored procedures, packages and BI Publisher templates. CEMLI and RICE elements were validated through UPK based testing and unit test case preparation.
Integration responsibilities covered design and development of both inbound and outbound interfaces between Oracle E-Business Suite and external systems identified as EPM, USF, CGM and BOA. The team developed and tested complex Procure to Pay, General Ledger, Accounts Receivable, Accounts Payable, AGIS, Cash Management, Fixed Assets and Purchasing integrations using Oracle APIs, and coordinated integration testing with DBAs, infrastructure teams, business analysts and other vendor teams. Solution design documentation and architectural drawings were maintained to reflect interface and data flow changes.
Operational governance included managing technical teams with direct oversight of daily operations, providing day-to-day leadership for offshore resources and guiding software engineering, configuration and release management activities. The program followed established SDLC practices, including performance tuning using EXPLAIN PLAN, hints and SQL Trace, preparation of test plans, execution of unit testing and user training, and ongoing updates to technical documentation and user guides for the Oracle e-Business Suite Accounts Payable AP Automation deployment.
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ERP Financial | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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1999 | 1999 |
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2012 | 2012 |
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Wyndham Hotels & Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017, Wyndham Hotels & Resorts implemented Sterling Background Check from Sterling Talent Solutions to support its BackGround Screening needs for talent acquisition and onboarding. The deployment embedded Sterling Background Check into corporate recruiting workflows to provide standardized pre-employment screening and candidate status visibility for recruiters and hiring managers.
Sterling Background Check was configured to handle candidate initiation, consent capture, status tracking, report delivery, and case management tied to hiring workflows. The configuration also addressed invoice processing for Sterling background services, ensuring screening cases could be reconciled with payment records.
Integrations included orchestration with Taleo and Success Matters ATS to initiate and track candidate screens, and DocuSign was used to send offers that fed into the screening lifecycle. The implementation linked screening case identifiers to internal HR records so Talent Acquisition coordinators and HR specialists could maintain hiring status and communicate next steps to candidates.
Operational scope encompassed Talent Acquisition coordinators, recruiters, hiring managers, HR specialists, and finance teams responsible for invoice payment and new hire orientation coordination. Governance emphasized recruiter-driven case initiation, ongoing status communications to candidates and hiring managers, and maintaining orientation attendance records while aligning background screening steps with interview scheduling and candidate travel logistics.
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2019 | 2020 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Candidate Relationship Management | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2024 | 2024 |
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Wyndham Hotels & Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Wyndham Hotels & Resorts deployed Sojern as a Guest Management solution on its public website. The Sojern deployment is embedded within Wyndham's site to capture and manage web guest signals for audience segmentation, campaign targeting, and onsite guest profiling consistent with Guest Management functional workflows. This implementation supports customer-facing web channels and is positioned to feed marketing and direct booking workflows.
The technical footprint centers on an embedded Sojern tag within Wyndham's web pages, enabling real-time audience orchestration and measurement typical of Guest Management platforms. Operational coverage is the corporate website, serving global site visitors, and the implementation touches marketing and e-commerce teams responsible for promotional campaigns and direct channel conversion optimization. Governance is organized through web tag management and campaign configuration controls maintained by marketing operations, aligning targeting rules to corporate brand guidelines.
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Hotel Property Management | ERP Services and Operations |
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2023 | 2023 |
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Real Estate Property Management | ERP Services and Operations |
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2023 | 2024 |
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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Wyndham Hotels & Resorts AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2021 | 2022 |
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Wyndham Hotels & Resorts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Wyndham Hotels & Resorts Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2024 | 2024 |
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Wyndham Hotels & Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Wyndham Hotels & Resorts Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Wyndham Hotels & Resorts eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Information Management | eCommerce |
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2017 | 2017 |
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Wyndham Hotels & Resorts CRM
Wyndham Hotels & Resorts EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2022 | 2022 |
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Wyndham Hotels & Resorts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Wyndham Hotels & Resorts Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2023 | 2023 |
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Wyndham Hotels & Resorts TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2013 | 2013 |
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Wyndham Hotels & Resorts PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2024 | 2024 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Wyndham Hotels & Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Wyndham Hotels & Resorts CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2023 | 2023 |
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Threat Modeling | CyberSecurity |
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2024 | 2024 |
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Wyndham Hotels & Resorts Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Wyndham Hotels & Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Global Applications & Analytics | VP | IT | |
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Director, Business Intelligence & Analytics | Director | IT | |
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Director, Business Intelligence | Director | IT | |
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Director, Global Sales Operations | Director | Sales | |
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Senior Director, Sales and Marketing | Director | Marketing | |
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Senior Vice President, Franchise Sales and Development | VP | Sales | |
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Regional Director, Franchise Operations at Wyndham Worldwide | Director | Finance | |
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Director, Operations and Support | Director | Finance | |
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Vice President, Field Sales Wyndham Hotel Group | VP | Sales | |
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VP of Operations | VP | Operations | |
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Vice President, HR Change Management | VP | HR | |
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SVP - HR and Chief Diversity Officer | CXO | HR | |
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SVP HR - Compensation, Benefits, HRMS & Payroll | VP | HR | |
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SVP, HRMS, Analytics & Payroll | VP | HR | |
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Chief Human Resource Officer | CXO | HR | |
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Group Vice President, Human Resources | VP | HR | |
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Senior Director, Human Resources | Director | HR | |
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EVP & Chief Information Officer | CXO | IT | |
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Vice President, Digital Operations | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Controller | VP | Finance | |
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Vice President - Enterprise Data Governance & Finance Systems | VP | IT | |
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Manager, Compliance and Global Privacy | Manager | Finance | |
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Senior Director, Human Resources | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Group Vice President, Legal | VP | Legal | |
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Senior Vice President, Legal - Global Franchising and Contracts Compliance | VP | Legal | |
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Vice President, IT Contracts, Legal Department | VP | IT | |
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SVP & Corporate Compliance Officer - Corporate, Securities, Governance, Compliance & Privacy | VP | Legal | |
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EVP, General Counsel, Chief Compliance Officer and Corporate Secretary | CXO | Finance | |
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Director of Information Security Risk & Compliance | Director | IT | |
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Director of Talent Acquisition | Director | HR | |
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Director, HRMS | Director | HR | |
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SVP, Head of Technology & Digital Products | VP | IT | |
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VP of Data Services | VP | IT | |
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VP - Enterprise Data Governance & Finance Systems | VP | IT | |
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Manager, Customer Data Analytics | Manager | Customer Service | |
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Human Resources Director | Director | HR | |
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Manager HRIS - Kronos | Manager | IT | |
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SVP, HRMS, Analytics & Payroll | VP | HR | |
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Senior Human Resources Manager | Manager | HR | |
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Senior Manager, Salesforce Administrator/Developer | Manager | Marketing | |
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Portal Administration Manager/Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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SVP, Chief Information Security Officer & Architecture | CXO | IT | |
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Director, Cyber Security Advanced Threat | Director | IT | |
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Vice President, Cybersecurity | VP | IT | |
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Apps Being Evaluated by Wyndham Hotels & Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wyndham Hotels & Resorts IT executives and key decision makers. This section highlights Wyndham Hotels & Resorts's latest recorded technology evaluations, including Oracle Cloud SCM for Supply Chain Management on 2025-08-10, Oracle OPERA Cloud PMS for Hotel Property Management on 2025-02-04, and ADP Payroll for Payroll on 2024-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wyndham Hotels & Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-10 | Wyndham Hotels & Resorts | Evaluated | Oracle | Oracle Cloud SCM | Supply Chain Management | SCM |
| 2025-02-04 | Wyndham Hotels & Resorts | Evaluated | Oracle | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations |
| 2024-07-02 | Wyndham Hotels & Resorts | Evaluated | ADP | ADP Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD Wyndham Hotels & Resorts Technographics
Wyndham Hotels & Resorts is a Leisure and Hospitality organization based in United States,
with around 2200 employees and annual revenues of $1.41 billion.
Wyndham Hotels & Resorts operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Sterling Background Check and Sojern,
covering areas like AP Automation, BackGround Screening and Guest Management.
Wyndham Hotels & Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Sojern.
Wyndham Hotels & Resorts recently adopted applications including
UKG Pro Timekeeping (ex UKG Dimensions Timekeeping) in 2024, UKG Pro Scheduling (ex UKG Dimensions Scheduling) in 2024 and Salesforce Agentforce (formerly Einstein Copilot) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wyndham Hotels & Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wyndham Hotels & Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wyndham Hotels & Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.