AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Xcel Tech Stack and Enterprise Applications

Xcel ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Block (ex Square, Inc) Legacy Block Afterpay Payment Processing ERP n/a 2021 2021
In 2021, Xcel implemented Block Afterpay on its public ecommerce website to add installment payment capability to the checkout experience. Block Afterpay is deployed as the Payment Processing provider and is embedded into Xcel's site checkout flow as a customer facing payment option. This implementation centralizes online payments and checkout orchestration for the companys web storefront. The deployment configures Block Afterpay client side checkout components and merchant account features to present installment options, execute payment authorization, and surface settlement and reconciliation through the Block Afterpay dashboard, aligning payment capture with order processing workflows. Operational scope is the online sales channel on Xcel's website, covering payment acceptance, authorization, and merchant settlement for direct consumer transactions. Governance is enforced through checkout configuration and merchant dashboard controls, with technical work focused on embedding Block Afterpay into checkout pages and standard payment processing workflows.
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Subscription and Recurring Billing ERP 2021 2021
Xcel AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Xcel implemented Tidio Live Chat on its website, adopting a Chatbots and Conversational AI solution to handle on-site customer interactions for its e-commerce storefront. Tidio Live Chat is provisioned as an embedded web chat widget, and the implementation centers on real-time messaging and automated conversational workflows to respond to product inquiries and support requests. Configuration emphasizes conversational scripts, canned responses, chat-driven lead capture, and basic routing rules, aligning tool behavior with the small company operational model. Administration and ongoing tuning of Tidio Live Chat are managed by the site owner and support staff, with the deployment scoped to the public website and serving customer service and online sales functions.
Xcel Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Xcel adopted Microsoft 365 for Collaboration. The implementation is a cloud tenant of Microsoft 365 delivering core collaboration capabilities such as Exchange email, Office productivity applications, and cloud document collaboration that align with the needs of a 10 person media business, and Microsoft 365 is referenced on their website as part of customer contact and operational communications. Deployment architecture is a single tenant subscription managed by internal administrators, with user provisioning, mailbox management, and shared document libraries forming the primary governance controls. Operational scope focuses on content creation and customer communications, with Microsoft 365 serving as the primary Collaboration platform for day to day productivity and internal workflows.
Xcel eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2005 2005
eCommerce eCommerce 2021 2021
Product Review Management eCommerce 2021 2021
Xcel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2020 2020
Xcel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Xcel

First Name Last Name Title Function Department Email Phone
Founder, Owner CXO Finance

Apps Being Evaluated by Xcel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Xcel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Xcel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Xcel Technographics
Xcel is a Media organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Xcel operates a diverse technology stack with applications such as Block Afterpay, Tidio Live Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Xcel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Block (ex Square, Inc), Tidio and Microsoft.
Xcel recently adopted applications including Block Afterpay in 2021, Amazon Pay in 2021 and PayPal Enterprise in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Xcel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Xcel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Xcel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.