Xometry
6116 Executive Blvd, Suite 800,
North Bethesda, 20852, MD,
United States
North Bethesda, 20852, MD,
United States
1 717-367-1168
Manufacturing
Xometry Technographics
Xometry Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Xometry and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1088 Xometry employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xometry has purchased the following applications: Sage Intacct for ERP Financial in 2020, Epicor Prophet 21 for Distribution ERP in 2021, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xometry is running and its propensity to invest more and deepen its relationship with Sage , Epicor , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xometry revenues, which have grown to $546.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xometry intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Xometry Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Xometry deployed Sage Intacct as its ERP Financial platform. The implementation positions Sage Intacct as a core financial system that is surfaced on Xometry's website and supports corporate finance and revenue operations for the manufacturing business.
The deployment emphasizes standard ERP Financial capabilities, including general ledger, accounts receivable, accounts payable, cash management, and financial reporting. Sage Intacct was configured to centralize transactional posting, support structured period close procedures, and enforce role based access controls across finance teams.
Sage Intacct is surfaced on Xometry's website to automate customer facing financial workflows such as invoice delivery and billing status visibility, and to provide web driven data entry points that feed order to cash processing. Operational coverage centers on finance and revenue functions and extends to revenue operations that interact with external customers through web interfaces.
Governance focused on standardizing accounting workflows, documenting month end close procedures, and assigning finance system ownership to manage the chart of accounts and financial controls. The configuration of Sage Intacct reflects an emphasis on using an ERP Financial backbone to support structured financial processing and web exposed billing capabilities.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Xometry implemented Epicor Prophet 21 as its Distribution ERP to manage core catalog and order operations. From December 2021 to May 2023 a System Data Analyst based in Lexington, KY managed the supplies marketplace website using Magento alongside Epicor Prophet 21 and operated day to day controls for product data and order flows.
Epicor Prophet 21 was used to manage products, pricing, inventory and order processing, and to create and administer user profiles and access controls. The analyst configured system-level profiles, trained end users on Prophet 21 workflows, and developed auxiliary tools in Excel and Google Sheets to streamline cross-functional processes. SQL queries were used to extract transactional and inventory data from Epicor Prophet 21 to produce detailed reports for management.
Integrations implemented included a Magento to Epicor Prophet 21 connection for online catalog and order synchronization, and EDI deployment to connect Prophet 21 with supplier systems, a process led by the in-house analyst. Operational coverage spanned internal teams in sourcing, operations and sales, plus external supplier connectivity, with governance anchored in user access management, training programs and scripted reporting workflows.
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Manufacturing ERP | ERP Services and Operations |
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2017 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Xometry implemented Zendesk Chat. Zendesk Chat in the Chatbots and Conversational AI category is deployed on Xometry's public website as a customer-facing web chat widget to handle real-time inquiries and capture pre-sales leads for web visitors.
The deployment appears as a cloud-hosted chat service with a browser-based agent console, embedding a JavaScript chat widget into site pages to initiate conversations and persist chat transcripts. Functional capabilities align with typical Chatbots and Conversational AI workflows, including live chat routing to support queues, session context capture from web sessions, and transcript capture for follow up. Operational scope is web-facing customer support and pre-sales channels, with governance and operational ownership concentrated around support and web operations teams responsible for chat configuration, agent routing, and conversational workflow rules.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Xometry
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Xometry Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Xometry Technographics
Xometry is a Manufacturing organization based in United States,
with around 1088 employees and annual revenues of $546.0 million.
Xometry operates a diverse technology stack with applications such as
Sage Intacct, Epicor Prophet 21 and Zendesk Chat,
covering areas like ERP Financial, Distribution ERP and Chatbots and Conversational AI.
Xometry has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Epicor and Zendesk.
Xometry recently adopted applications including
Zoominfo Platform in 2022, Epicor Prophet 21 in 2021 and FreshDesk Customer Support in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Xometry’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Xometry’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Xometry technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.