Naperville, 60564, IL,
United States
Xsport Fitness Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Xsport Fitness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Xsport Fitness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xsport Fitness has purchased the following applications: Virtuagym for Gym Management in 2020, Telerik Sitefinity CMS for Web Content Management in 2018, FreshDesk Customer Support for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xsport Fitness is running and its propensity to invest more and deepen its relationship with Virtuagym , Progress Software , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xsport Fitness revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xsport Fitness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Virtuagym | Legacy | Virtuagym | Gym Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Xsport Fitness implemented Virtuagym as its Gym Management platform, embedding Virtuagym functionality on its public website to deliver member-facing services. The deployment uses Virtuagym as a cloud SaaS application integrated into the customer-facing web layer, providing online booking and a branded member portal via the site.
Functionally the Virtuagym deployment covers membership management, class scheduling, online booking, and member self-service capabilities, consistent with Gym Management category workflows. Operational scope focuses on club operations, front desk workflows, membership sales and digital engagement channels, with centralized governance of configuration, user access and content updates to standardize web-based member experiences.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018 Xsport Fitness implemented Telerik Sitefinity CMS to manage Web Content Management for its corporate website and club network sites. The deployment positioned Telerik Sitefinity CMS as the central content platform for publishing promotional pages, membership information, and event listings across the public site.
The implementation leveraged standard Web Content Management capabilities including content authoring, page templates, widget-based page composition, and digital asset management to standardize page construction and media handling. Configuration work focused on templating and modular components to support recurring promotional campaigns and localized club content.
Operational coverage centered on marketing, digital experience, and web operations teams who manage editorial workflows, content lifecycle, and publishing schedules through role-based access and approval processes. The Sitefinity instance drives content delivery to the public-facing website and is used to coordinate content updates across multiple site sections and campaign pages.
Governance instituted taxonomy and permissions controls, editorial approval paths, and scheduled publishing to maintain consistency across site updates and promotional materials. Telerik Sitefinity CMS serves as Xsport Fitness Web Content Management platform, enabling centralized control of website content and ongoing digital marketing operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Xsport Fitness deployed FreshDesk Customer Support to manage customer inquiries originating from its public website. The deployment uses FreshDesk Customer Support as the Customer Support platform embedded on the corporate website to capture web contact forms and live chat interactions, centralize ticketing, and surface self-service knowledge articles for members and prospects.
Configuration emphasized core customer support modules including ticket management, automated routing and escalation, SLA policy enforcement, canned responses, and a public knowledge base. Operational coverage focused on online membership and club-level customer service workflows, routing inbound web-originated tickets into centralized service queues for club operations and corporate support teams, with governance implemented through queue ownership, standard ticket lifecycles, and web-embedded contact form rules.
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Marketing Analytics | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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