Yarra Trams
555 Bourke Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 18 0080-0007
Transportation
Yarra Trams Technographics
Yarra Trams Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yarra Trams and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Yarra Trams employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yarra Trams has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, DHS Absence Management for Absence and Leave Management in 2019, IBM Maximo for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yarra Trams is running and its propensity to invest more and deepen its relationship with Microsoft , Direct Health Solutions , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yarra Trams revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yarra Trams intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yarra Trams Tech Stack and Enterprise Applications
Yarra Trams ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018 Yarra Trams implemented Microsoft Dynamics GP as an ERP Financial application to centralize finance and accounting functions across its tram operations. Microsoft Dynamics GP was deployed as the primary ERP Financial system within a broader technology program that also included SharePoint O365 Cloud migration, Tram Tracker, and IBM Maximo, aligning finance, asset management, and operational data flows.
The Microsoft Dynamics GP deployment encompassed core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, and fixed asset accounting, configured to support Yarra Trams accounting and CAPEX processes. Integration work connected Microsoft Dynamics GP to IBM Maximo for asset and maintenance costing, to SharePoint O365 for document management and intranet workflows, and to operational feeds such as Tram Tracker, with API and functional verification performed as part of system integration testing.
Governance and rollout were built around structured test planning and quality assurance practices, with explicit use of test artefacts such as requirement traceability matrices, test scenario and case design, and defect management. System integration testing, user acceptance testing, private validation testing, regression and compatibility testing were executed using Azure DevOps, Jira, ServiceNow, Postman, and BrowserStack, covering web and mobile interfaces and localization requirements for Greater Melbourne Area tram operations, and the implementation was recorded as successful within the suite of concurrent OCMS and BAU projects.
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Yarra Trams HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Direct Health Solutions | Legacy | DHS Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Yarra Trams implemented DHS Absence Management as its Absence and Leave Management solution to formalize leave processing for its approximately 2,200 employees in Australia. DHS Absence Management was positioned to support core HR and payroll workflows across the organization and to integrate with the existing HR technology landscape.
The implementation focused on standard Absence and Leave Management capabilities, including employee leave requests, entitlement calculations, manager approval workflows, and operational reporting. DHS Absence Management was configured with policy driven entitlement rules, approval hierarchies, and audit logging to align with Yarra Trams human resources policies.
DHS Absence Management was integrated into Yarra Trams SAP SuccessFactors environment for employee master data synchronization, with explicit downstream integrations to ADP for payroll posting of leave transactions, and connections to ServiceNow and Maximo as operational systems. Integrations were implemented to move approved leave transactions and employee status data between DHS Absence Management, SAP SuccessFactors, ADP payroll, ServiceNow ticketing, and Maximo asset management.
Governance and ongoing support have been managed by the People Systems team accountable for SAP SuccessFactors and downstream integrations, maintaining configuration, interfaces, and data governance for DHS Absence Management. Operational ownership covered HR and payroll business functions, with defined approval workflows and governance processes to preserve system integrity and regulatory compliance.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Yarra Trams ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Yarra Trams implemented IBM Maximo as its Enterprise Asset Management solution to centralize asset operations across Melbourne's tram network. The deployment used IBM Maximo Asset Management together with Maximo Mobile to provide field crews and operations staff real time visibility and a centralized repository for equipment history, mileage and service disruptions.
The implementation emphasized standard Maximo functional workflows for work order management, condition based alerts and preventive and predictive maintenance. Automated data feeds from an automated wheel measurement machine and onboard sensors were configured to trigger maintenance alerts and create work orders, while field technicians used Maximo Mobile on tablets to receive assignments, log labor time and update repair records.
IBM System X was used as part of the infrastructure footprint, and the Maximo environment was integrated with third party partners SMS and Datacom as well as other business applications. The Maximo implementation interfaced with procurement, customer service and human resources processes so asset events and maintenance records informed spare parts ordering, customer communications and workforce planning.
Operational coverage included maintenance teams and operations personnel across the network, enabling centralized access to data for all Yarra Trams employees. Governance and workflow changes focused on alert driven work order lifecycles, mobile enabled field execution and the use of analytics to feed preventative maintenance schedules, aligning operations and maintenance processes under the Enterprise Asset Management platform.
IBM reporting on the Smarter Infrastructure program noted improved operational metrics when these capabilities were combined with cloud and mobile technologies, including service delivery reported at 99.13 percent and tram punctuality at 82.63 percent in August as published by IBM. The implementation positioned Yarra Trams to use IBM Maximo for ongoing asset performance management and passenger service reliability.
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Yarra Trams Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Yarra Trams Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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Yarra Trams ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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Yarra Trams IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Yarra Trams CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Yarra Trams
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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HR Business Partner | Manager | HR | |
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HRIS Manager | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Head of Asset Management | Director | Operations | |
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Chief Operating Officer (Assets) | CXO | Investment | |
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Lead Engineer, Reliability and Systems | Manager | IT | |
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Heavy Maintenance and Programs Manager | Manager | Finance | |
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Manager, Maintenance Operations | Manager | Finance | |
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CSR & Sustainability Manager | Manager | Finance | |
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Director, Rolling Stock | Director | Finance | |
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Chief Infrastructure & Projects Officer | CXO | IT | |
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Lead Engineer, Reliability and RAMS | Manager | Operations | |
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Manager, Strategic Asset Management | Manager | Operations | |
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Depot Works/Operations Manager - Preston | Manager | Operations | |
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Apps Being Evaluated by Yarra Trams Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yarra Trams IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yarra Trams digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Yarra Trams Technographics
Yarra Trams is a Transportation organization based in Australia,
with around 2200 employees and annual revenues of $200.0 million.
Yarra Trams operates a diverse technology stack with applications such as
Microsoft Dynamics GP, DHS Absence Management and IBM Maximo,
covering areas like ERP Financial, Absence and Leave Management and Enterprise Asset Management.
Yarra Trams has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Direct Health Solutions and IBM.
Yarra Trams recently adopted applications including
Moodle LMS in 2020, DHS Absence Management in 2019 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yarra Trams’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yarra Trams’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yarra Trams technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.