AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Yello Strom GmbH Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Artificial Solutions Legacy Artificial Solutions Teneo AI Platform Chatbots and Conversational AI AI-Powered Application x 2013 2014
In 2013, Yello Strom GmbH deployed Artificial Solutions Teneo AI Platform to power a customer-facing virtual assistant called Eve. The implementation uses the Artificial Solutions Teneo AI Platform as a Chatbots and Conversational AI solution to support customer service for Yello Strom’s roughly 1.1 million customers in Germany. Eve was configured with functional capabilities to explain invoices, provide energy saving advice, and assist with appointment booking, reflecting core conversational workflows for a utilities customer service bot. The deployment emphasizes natural language understanding and multi-turn dialogue management consistent with Chatbots and Conversational AI, and the virtual assistant is tuned to a distinct on-brand persona that communicates in a friendly and chatty style. Operational coverage is focused on customer service for the electricity business, with Eve acting as a branded ambassador across customer inquiries and routine guidance. Governance centered on conversational design and persona control, using scripted and machine-learned intents to maintain tone of voice and response consistency, while ongoing tuning and content updates align the assistant with product and billing information.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Yello Strom GmbH deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The implementation supported a corporate environment of approximately 100 employees in the German utilities sector and was positioned to address both internal collaboration and external customer engagement needs. Cisco Webex Meetings was configured to deliver core meeting capabilities, including video conferencing, audio conferencing, screen sharing, and scheduled meeting management, with host accounts and user license provisioning aligned to departmental roles. The deployment emphasized browser-based access and meeting link workflows, with Cisco Webex Meetings sessions surfaced and invoked from content on their website to simplify external participant access. Operational coverage focused on corporate communications, sales and customer service teams, with governance implemented through role based account management, meeting policy controls, and centralized scheduling procedures. The arrangement connected Yello Strom GmbH, Cisco Webex Meetings, and Audio Video and Web Conferencing business functions by embedding meeting endpoints on public web pages while maintaining vendor provided Webex meeting services and centralized administrative control.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) Digital Signing Content Management n/a 2021 2021
In 2021, Yello Strom GmbH implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution on its website. The deployment embeds Adobe Acrobat Sign into customer-facing signing flows to capture electronic acceptance of service agreements and consents during online account setup and self-service transactions. The architecture leverages Adobe Acrobat Sign embedded signing widgets and API integration to present signing experiences directly within the public website, minimizing redirects to external portals. Implemented functional capabilities include reusable agreement templates, signer authentication options, document tracking and time-stamped audit trails that produce tamper-evident signature records. Operational scope centers on customer-facing digital channels and onboarding workflows, aligning web operations and customer service processes to accept electronically signed agreements. Governance adjustments established retention of audit logs and verification workflows to support legally binding electronic signatures under EU eIDAS requirements.
Web Content Management Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Customer Experience CRM 2020 2020
Customer Support CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2018 2018
Partner Relationship Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Yello Strom GmbH

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Yello Strom GmbH Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yello Strom GmbH IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yello Strom GmbH digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Yello Strom GmbH Technographics
Yello Strom GmbH is a Utilities organization based in Germany, with around 100 employees and annual revenues of $832.0 million.
Yello Strom GmbH operates a diverse technology stack with applications such as Artificial Solutions Teneo AI Platform, Cisco Webex Meetings and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign), covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Yello Strom GmbH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Artificial Solutions, Cisco Systems and Adobe Systems.
Yello Strom GmbH recently adopted applications including Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021, zenloop Customer Experience in 2021 and Microsoft Azure Monitor in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yello Strom GmbH’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Yello Strom GmbH’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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