Yello Strom GmbH Technographics
Yello Strom GmbH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yello Strom GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Yello Strom GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yello Strom GmbH has purchased the following applications: Artificial Solutions Teneo AI Platform for Chatbots and Conversational AI in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yello Strom GmbH is running and its propensity to invest more and deepen its relationship with Artificial Solutions , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yello Strom GmbH revenues, which have grown to $832.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yello Strom GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yello Strom GmbH Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Artificial Solutions | Legacy | Artificial Solutions Teneo AI Platform | Chatbots and Conversational AI | AI-Powered Application | x | 2013 | 2014 |
In 2013, Yello Strom GmbH deployed Artificial Solutions Teneo AI Platform to power a customer-facing virtual assistant called Eve. The implementation uses the Artificial Solutions Teneo AI Platform as a Chatbots and Conversational AI solution to support customer service for Yello Strom’s roughly 1.1 million customers in Germany.
Eve was configured with functional capabilities to explain invoices, provide energy saving advice, and assist with appointment booking, reflecting core conversational workflows for a utilities customer service bot. The deployment emphasizes natural language understanding and multi-turn dialogue management consistent with Chatbots and Conversational AI, and the virtual assistant is tuned to a distinct on-brand persona that communicates in a friendly and chatty style.
Operational coverage is focused on customer service for the electricity business, with Eve acting as a branded ambassador across customer inquiries and routine guidance. Governance centered on conversational design and persona control, using scripted and machine-learned intents to maintain tone of voice and response consistency, while ongoing tuning and content updates align the assistant with product and billing information.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Yello Strom GmbH deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The implementation supported a corporate environment of approximately 100 employees in the German utilities sector and was positioned to address both internal collaboration and external customer engagement needs.
Cisco Webex Meetings was configured to deliver core meeting capabilities, including video conferencing, audio conferencing, screen sharing, and scheduled meeting management, with host accounts and user license provisioning aligned to departmental roles. The deployment emphasized browser-based access and meeting link workflows, with Cisco Webex Meetings sessions surfaced and invoked from content on their website to simplify external participant access.
Operational coverage focused on corporate communications, sales and customer service teams, with governance implemented through role based account management, meeting policy controls, and centralized scheduling procedures. The arrangement connected Yello Strom GmbH, Cisco Webex Meetings, and Audio Video and Web Conferencing business functions by embedding meeting endpoints on public web pages while maintaining vendor provided Webex meeting services and centralized administrative control.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Yello Strom GmbH implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution on its website. The deployment embeds Adobe Acrobat Sign into customer-facing signing flows to capture electronic acceptance of service agreements and consents during online account setup and self-service transactions.
The architecture leverages Adobe Acrobat Sign embedded signing widgets and API integration to present signing experiences directly within the public website, minimizing redirects to external portals. Implemented functional capabilities include reusable agreement templates, signer authentication options, document tracking and time-stamped audit trails that produce tamper-evident signature records.
Operational scope centers on customer-facing digital channels and onboarding workflows, aligning web operations and customer service processes to accept electronically signed agreements. Governance adjustments established retention of audit logs and verification workflows to support legally binding electronic signatures under EU eIDAS requirements.
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2019 | 2019 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Yello Strom GmbH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Yello Strom GmbH Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||